The Junior Process Associate coordinates shipment activities, communicates with stakeholders, reviews logistics documentation, updates systems, and provides customer support while identifying operational issues.
Job Summary:
RequirementsYour Qualifications:
Your Competencies:
We are seeking a detail-oriented and customer-focused Junior Process Associate to support shipment coordination and logistics operations. The role involves close coordination with shippers, carriers, customers, and internal teams to ensure smooth shipment handling, accurate documentation, and timely system updates.
Your Responsibilities:- Coordinate end-to-end shipment activities to ensure timely and accurate execution
- Communicate and coordinate with shippers, carriers, customers, and internal teams on shipment-related matters
- Review shipping and logistics documents in line with SOPs and client requirements
- Track shipments and proactively follow up with relevant stakeholders for status updates
- Update systems accurately and on time, including uploading required documentation into applicable platforms
- Provide professional and responsive phone and email support
- Identify operational issues and escalate them effectively with clear, accurate, and detailed information
- Contribute positively to a collaborative and productive work environment
- Demonstrate flexibility and support scope expansion or additional responsibilities as required
RequirementsYour Qualifications:
- Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field
- Fresher or 1–2 years of experience in Freight Forwarding (FFW) or related supply chain/logistics roles
- Willingness and flexibility to work in rotational shifts, including night shifts and weekends, based on business needs
- Basic understanding of shipment coordination and logistics processes is preferred
Your Competencies:
Technical:
- E-commerce Platform Proficiency
- Customer Service Management
- Proficiency in logistics management systems and tools
- Excellent problem-solving and analytical abilities
Behavioral:
- Teamwork and Collaboration
- Strong communication and stakeholder management skills
- Quality and Results focused
- Learning Agility
- Business Acumen
- Strategic Thinking
- Adaptability and Flexibility
- Negotiation and influence
- Emotional Intelligence
- Decision Making
Similar Jobs
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The role involves working with business and IT teams on Oracle Fusion Cloud solutions in supply chain areas, focusing on delivering innovative solutions and enhancements.
Top Skills:
Ai/MlAutonomous DbChatbotsOracle ApexOracle EbsOracle Fusion CloudRobotic Process Automation
Big Data • Cloud • Software • Database
The Staff Engineer will design and implement a platform for the Application Modernisation, focusing on distributed systems and infrastructure, mentoring engineers, and ensuring security compliance.
Top Skills:
Api GatewaysContainerizationOrchestrationPersistent Storage SolutionsSoftware Development
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Solution Engineering Manager will lead a team of Solution Engineers, improve sales methodologies, and ensure high team performance while engaging with customers in the Identity Governance market.
Top Skills:
Ai-Driven Security PlatformIdentity Security
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
