(Junior) Specialist, Master Data Management 1 (Chennai, IN)

Administrator, Vendor Management & Procurement
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
Specific External Workforce related responsibilities• Raise, amend, and manage Purchase Orders in SAP / Oracale / Navision in line with approved requisi-tions, contracts, and procurement policies.• Ensure PO creation and processing within defined SLAs, proactively managing exceptions and delays.• Manage procurement-related ServiceNow tickets end-to-end, including intake validation, prioritization, resolution, and timely closure.• Monitor ticket queues and PO backlogs, ensuring transparent status updates to stakeholders and escala-tion of aging items.• Perform day-to-day Procure-to-Pay (P2P) operational activities including PO changes, cancellations, GR/IR alignment support, and issue resolution.• Validate requisition data, pricing, tax, account assignment, cost centers, and asset indicators prior to PO creation.• Ensure compliance with procurement policies, approval thresholds, and internal controls.• Support procurement operations for low to mid-value purchases, ensuring accuracy, timeliness, and audit readiness.• Support Fixed Asset-related procurement activities, ensuring correct asset classification, capitalization indicators, and alignment with accounting requirements.• Work closely with the Vendor Master Data (VMD) team to ensure timely vendor creation, updates, and issue resolution.• Validate vendor data requirements prior to PO creation to avoid downstream payment or compliance is-sues.• Act as a key liaison between Procurement, Finance, AP, FAM, and business stakeholders to resolve opera-tional issues.• Ensure all procurement activities are executed in line with internal controls, SOX requirements, and au-dit standards.• Maintain accurate documentation, trackers, and audit evidence for PO processing and ticket resolution.• Prepare and maintain operational reports on PO volumes, SLA adherence, ticket aging, and exception trends.• Identify recurring issues and contribute to process improvements, standardization, and automation opportunities.• Provide clear, timely communication and guidance to stakeholders on procurement processes and re-quirements.• Support transition, stabilization, and continuous improvement initiatives within Procurement Operations.
QUALIFICATIONS & EXPERIENCE
• BSc in Business Administration, Finance, Purchasing, Supply Chain Management, Engineering• Bachelor's degree in Business Administration, Finance, Supply Chain, Commerce, or Engineering• 6-8 years of experience in Procurement Operations / PO Management within a Shared Services or corporate environment• Strong hands-on experience with SAP P2P processes (S/4HANA preferred / Oracle)• Proven experience managing ServiceNow or similar ticketing systems with SLA accountability• Working knowledge of Fixed Asset-related procurement processes and coordination with FA teams• Experience working with Vendor Master Data (VMD) processes and systems• Proficiency in Microsoft Excel; reporting and data analysis experience preferred• Experience working in a global, multi-cultural environment is an advantage
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