Provide L2 cloud operational support for AWS environments: assess business impact, perform initial troubleshooting, remediate issues via data or application tools, support deployments, and coordinate with development teams to resolve software bugs.
Location: Bangalore
Job Summary:
We are looking for a skilled Cloud Operations Engineer with expertise in AWS Cloud, Kubernetes, Docker, and related technologies. The successful candidate will be responsible for providing level 2 cloud operation support, including business impact assessments, initial troubleshooting, data manipulation, application tool support, and coordination with development teams for software and bug fixes. This role is essential in ensuring the smooth operation of our cloud environments and supporting our asset management applications.
Key Responsibilities:
Cloud Operations Support:
- Provide level 2 support for cloud operations, focusing on AWS Cloud environments.
- Perform business impact assessments through customer interactions.
- Conduct initial troubleshooting and analysis of issues affecting cloud operations.
- Remediate issues through data manipulation or application tools.
- Coordinate with development teams to manage and resolve software bugs and fixes.
Technology Expertise:
- Utilize Kubernetes and Docker for container orchestration and management.
- Employ Python scripting for automation and troubleshooting tasks.
- Leverage Datadog for monitoring and logging.
- Manage build and deployment processes using Maven and Jenkins.
- Oversee deployment activities using uDeploy.
Collaboration and Communication:
- Interact with customers to assess and address business impacts.
- Work closely with development teams to coordinate fixes and improvements.
- Ensure effective communication and documentation of issues and resolutions.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
Skills:
- Strong experience with AWS Cloud services and architecture.
- Proficiency in Kubernetes and Docker for containerization and orchestration.
- Experience with Python for scripting and automation.
- Familiarity with Datadog for monitoring and observability.
- Knowledge of Maven, Jenkins, and uDeploy for build and deployment processes.
- Ability to perform business impact assessments and troubleshoot cloud-related issues.
- Excellent communication skills for interacting with customers and development teams.
Photon Chennai, Tamil Nadu, IND Office
DLF IT Park 1/124 Mount Poonamallee Road Sivaji Gardens Manapakkam , Chennai, India, 600089
Similar Jobs
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Senior Data Engineering Manager will lead a team of data engineers, provide technical guidance, improve processes, and foster collaboration across departments while ensuring high-quality data services.
Top Skills:
AWSDatabricksDbtGraph DatabasesPythonS3SparkSpark StreamingSQL
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead a distributed design team to define and execute design vision for IT Services in Jira Service Management. Partner with product, engineering, research, and content to ship AI-enabled experiences, recruit and mentor designers, introduce AI-driven design practices, and drive multiple initiatives from idea to launch while communicating impact to leadership.
Top Skills:
AIJira Service ManagementRovo
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Processes client orders and legal documents across multiple jurisdictions and systems. Responsibilities include responding to customer inquiries, maintaining records, managing portfolios, coordinating project updates, reviewing filings, fulfilling orders, and resolving documentation issues. The role requires accurate, timely work, strong customer service, communication, organization, and problem-solving skills in a fast-paced environment.
Top Skills:
MS OfficeSalesforceSalesforce Chatter
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
