Business Analyst (Laboratory Systems & QFS)

Key Responsibilities

• Support Laboratory Information Management System (LIMS) or QFS digital tools.
• Validate, and update laboratory test specifications and quality parameters within system platforms.
• Ensure regulatory documentation and product compliance records are up to date.
• Coordinate with R&D, Manufacturing, and Supply Chain teams for updates to quality specifications and testing protocols.
• Support system upgrades, enhancements, UAT activities, and validation documentation in line with compliance requirements.
• Assist in issue tracking, root cause analysis, and resolution related to laboratory/QFS systems.
• Provide user support and basic training on system processes and data standards.
• 
  
• Contribute to continuous improvement initiatives to enhance digital quality processes and data accuracy.

Skills, Knowledge and Expertise

• Bachelor’s degree in food technology / microbiology / chemistry / Life Sciences.
• 1–2 years of experience in Laboratory Systems, QFS, or Quality Operations within FMCG/CPG or manufacturing environments.
• Understanding of quality standards, compliance processes and documentation skills.
• Strong data validation and documentation skills.
• Proficiency in MS Office tools (Excel, Word).
• Analytical mindset with high attention to detail.
• Effective cross-functional collaboration and communication skills

• Understanding of GMP, HACCP, and food safety standards.
• Understanding of digital laboratory systems (LIMS) and quality management platforms.

Benefits

• Monthly phone bill maximum reimbursement limit is Rs.3000. 
• Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000.
• Medical Insurance 5 lakhs Flat Coverage. 
• PF and Gratuity. 
• Long Service Policy.
• Life Term Policy
• Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower
• Access to LinkedIn Learning 
• Access to ABF Networking, connect, collaborate, and grow across the ABF Group. 

About
Twinings has become one of the world’s most renowned tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We take pride in our tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century. More than 300 years later, the love of tea is still here - and so are we! We still sell tea from Thomas’s shop, and we still work hard to bring the most innovative new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before. Our approach to Diversity, Equity & InclusionAt TwiningsOvo, we believe in the power of diversity to drive innovation and meaningful work. We are committed to building a workplace where people from all backgrounds, identities, and experiences feel safe, valued, have a sense of belonging and  are empowered to thrive. Inclusion is more than a goal,  it’s how we work together every day. As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their ethnicity, colour, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, neurodiversity, age, socioeconomic background or any other status protected by law and are committed to promoting diversity across our workplace.Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity. Please inform our Talent Acquisition or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.