Startek Logo

Startek

Lead - Administration

Posted 7 Days Ago
Be an Early Applicant
In-Office or Remote
Hiring Remotely in India
Entry level
In-Office or Remote
Hiring Remotely in India
Entry level
Handle live-chat customer support, engage customers, and troubleshoot wireless internet products and services. Deliver positive, energetic interactions that resolve issues and create strong customer experiences for the company's clients.
The summary above was generated by AI
About Us

In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.

Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand.

Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.

It’s a robust approach. We’ve partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent.

Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries.

*** DISCLAIMER***

With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist.

These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters.  All communication from Startek will have an email address from  “startek.com”. 

Additionally, a scam message can request funds or other personal information prior to the offer letter being released.  This is not a standard operating procedure for Startek to be employed with the organization.

Startek is not responsible for any fraudulent representing the company.

 


About the TeamAt STARTEK, we believe the most important customer engagement is the one that happens next.  And that’s where you come in!  We’re looking for customer support representatives who are true engagement specialists – skilled at engaging in meaningful interactions that make our clients’ customers say “WOW!”  In this role, you’ll be responsible for supporting customers through live chats as well as troubleshooting issues with their specific wireless internet products and services.  Most importantly, you’ll have the opportunity to make a difference, every day, in the lives of our clients’ customers.  In return, we offer a competitive compensation package, great benefits, a fun, and friendly atmosphere and so much more!  If you’re positive, energetic, and ready to engage, apply now for immediate consideration.

Similar Jobs

An Hour Ago
In-Office or Remote
Senior level
Senior level
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Own end-to-end documentation strategy for high-complexity SaaS product areas using DITA/CCMS. Translate technical designs and code into modular topic-based content, partner with Product and Engineering, verify releases (India-hours signoff), leverage AI/LLM responsibly, use analytics to reduce support tickets, and mentor peer writers to improve authoring standards and information architecture.
Top Skills: AICcmsDitaLlmXML
8 Hours Ago
Remote
India
Senior level
Senior level
Cloud • Information Technology • Productivity • Software • Automation
Manage and grow an India-based AI Development team to deliver enterprise agent applications. Translate product priorities into sprints, partner with the Director of AI on roadmap and technical execution, establish async-first delivery rhythms across US/India, handle India operations (hiring, performance, compensation), coach on modern programming practices, and unblock work through cross-team relationships.
Top Skills: Agent FrameworksAi/MlAnthropicArizeBedrockBedrock AgentsLanggraphLangsmithLlamaindexLlmOpenaiRag
8 Hours Ago
Remote or Hybrid
India
Senior level
Senior level
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Lead complex, multi-geography payments transformation projects; engage senior stakeholders; manage cross-product deployment of customer journeys; perform project sizing, create detailed plans, business cases and benefit sizing; and independently lead transformation interventions.

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account