Supports an SVP through calendar and meeting management, communication drafting, agenda preparation, minutes and action-item tracking, reporting, travel arrangements, expense processing, event coordination, administrative support, and confidential information handling. The role coordinates across departments, tracks deliverables, supports leadership reviews and strategic initiatives, prepares presentations and MIS reports, handles escalations, and ensures timely follow-up and accountability.
Qualification:
- Graduate / Postgraduate (preferably Business Administration or related field)
- Graduation (from reputed Business schools preferred)
Communication Skill:
- Strong written (documentation) and oral communication skills
Working Hours:
- 40 hours per week as Full-time employee
- Shift time: 10:00 AM IST - 7:00 PM IST
- Weekends Off
Telecommuter/Internet requirements, if applicable:
-
High Speed internet connection at home, must be broadband
- Must understand and adhere with telecommuter policy.
1. Calendar & Scheduling
- Manage SVP’s calendar and align it with priorities
- Schedule meetings with internal teams, clients, and leadership
- Identify and resolve scheduling conflicts proactively
2. Communication Management
- Act as the main contact point for the SVP
- Draft and manage emails, presentations, and communication
- Prioritize incoming messages and highlight critical items
3. Meetings & Follow-ups
- Prepare agendas and meeting materials
- Record MOM with clear action items and owners
- Track and ensure timely closure of actions
4. Reporting & Documentation
- Prepare MIS reports, dashboards, and presentations
- Maintain organized and confidential records
- Support data analysis for leadership reviews
5. Travel & Expenses
- Handle travel bookings and itineraries
- Ensure policy compliance
- Track and process reimbursements
6. Business & Leadership Support
- Assist in planning, reviews, and strategic initiatives
- Provide quick data insights for decision-making
- Support client meetings, audits, and presentations
7. Administrative & Operational Support
- Manage daily admin tasks for the SVP
- Coordinate with departments for smooth execution
- Handle escalations and ensure resolution
8. Confidentiality
- Handle sensitive information securely
- Maintain professionalism and integrity
9. Events & Meetings
- Organize leadership meetings, town halls, and events
- Manage logistics and coordination end-to-end
10. Tracking & Accountability
- Track deliverables and action items
- Ensure ownership across teams
- Maintain trackers for visibility
Experience:
- Strong Written and Oral communication skill
- 5–8 years of experience in executive assistant / leadership support roles
- Experience supporting senior leadership (AVP/VP/SVP level preferred)
- MBA (preferred)
Skills and abilities:
- Stakeholder management and interpersonal skills
- High attention to detail and accuracy
- Advanced MS Office (Excel, PowerPoint, Outlook)
- Time management and multitasking ability
- Strong follow-up and accountability mindset
EXL Chennai, Tamil Nadu, IND Office
Chennai, India
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