About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in Pune. You'll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
LogicMonitor Engineering team is looking for a Lead Automation Engineer who can analyze and test the industry-leading SaaS-based datacenter monitoring solution that helps customers to monitor a wide range of devices. As a part of an agile development team, you will help define QA testing strategy, review requirements/specification, design test cases, guide and collaborate the testing teams for functional, PSR and Security aspects of the feature to ensure the software quality of LM products and services. The Lead QA Engineer will work closely with developers, product managers as well as help mentor other QA Engineers.
Here's a closer look at this key role:
- Safeguard and ensure the quality of LM product and business applications.
- Executes Software Functional, Regression, Performance/Load, and Automation testing
- Actively contribute to automation coverage efforts
- Communicate effectively with developers and team members regarding your findings.
- Designs, build, implement, and perform functional test plans and test cases (manual & automated), based on system understanding and analysis of functional specifications; works with product managers and developers to understand business requirements and perform test effort estimation.
- Identify and generate well documented bug report for each test result using Confluence and JIRA.
- Provide valuable inputs when reviewing requirement documents and technical specifications.
- Work closely with the rest of the engineering team as well as the product team to evaluate and develop best practices & solutions
- Identify risks and prepare mitigation plans
- Assist QA and Release Leads in preparing implementation timelines
- Develop test data strategy
- Create and maintain use cases, test matrices, and regression tests for new and existing features
- Continuous Improvement: As a Lead Quality Assurance Engineer you will share your knowledge through lunch and learns, TechTalks, workshops and other means to help level up the organization and not just your team.
- Become technically competent in all technologies used by our development organization
- Coach and lead other team members from a technical perspective in design and implementation, offer technical guidance to QA Engineers
- Play leadership role during test plan and test case reviews, providing direct feedback to Quality Engineers
- 12+ years experience of commercial or enterprise application testing experience, including test execution, testing analysis and test case design, etc.
- BS or above degree in computer science or related field.
- Experienced in testing distributed web-based or SaaS solution.
- Strong hands-on Enterprise product testing, solution testing and customer adaption of features
- Proficiency on the Automation technology stack based on Java/TestNG, Python/Pytest, using AWS Cloud infrastructure in Test Automation
- Strong on Rest API Based Automation
- Experience with Open Source automation testing tools (Selenium, etc.)
- Good at seeing / identifying edge cases
- Ability to review source code change and make corresponding test strategy
- Development (especially network programming) experience would be great
- AWS (or other cloud) Experience
- Familiar with agile process, quality estimates, QA testing process and tools.
- Linux hands-on skills as well as exposure to the protocols like SNMP, WMI etc
- An expert, or able to quickly develop competencies, in numerous technologies (i.e. you can learn quickly!)
- Proficient in building and maintaining automation frameworks
- Experience leading large initiatives with the ability to course correct as needed
- Ability to consistently evaluate current approaches to testing to continue to be industry best-of-class
- Proven track record at increasing a team’s velocity
- Strong written and verbal communication skills.
- Able to work with a development team and develop strong, reliable, and effective relationships with team members
- Ability to juggle priorities and work under pressure to deliver against client deadlines also enjoys solving problems (so fun!)
- Persistent: if initial approach doesn't work, must be aggressive in conceiving alternative approaches and following through to success
- Inclined to see problems from the point of view of the customer and of our customer base as a whole
- Familiar with Docker
- Experience testing AWS infrastructure based applications (SQS, S3, Lambda, etc.)
- Demonstrated ability to mentor other engineers
- Performance testing and pressure testing experience
- Capable of thoughtful analysis of the costs and benefits of the work being done, with an eye towards maximizing customer utility
- Familiar with Atlassian Suite (JIRA, Confluence, Bamboo, BitBucket)
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
