Lead workshops to gather business requirements, manage stakeholder relationships, and guide solutions for telecommunications industry clients.
Key Duties and Responsibilities
Primary:
- Lead and facilitate workshops to gather, validate and refine business and functional requirements
- Foster strong relationship with client stakeholders by understanding their pain points and business needs
- Drive clarity in complex problem spaces and navigate ambiguity to guide stakeholders towards actionable problem statements
- Actively manage customer engagement and expectations throughout the project lifecycle to ensure alignment on scope, priorities and deliverables
- Translates business requirements to technical requirements while balancing them between what’s technically feasible and financially and functionally reasonable
- Serve as a trusted advisor to client stakeholders by providing sound consulting guidance related to best practices and industry standards adoption
Secondary:
- Dive deep into the telecommunications industry to build expertise across markets, products, sales, delivery and operations
- Contribute to the quote-to-billing solution design including product catalog definition, the pricing and costing structure
- Design high-level business processes aligned with end-to-end fulfilment journey of telco products
- Liaise with technical teams to ensure technical design and solution configurations are aligned with business requirements
- Support system integrations across the quote-to-billing journey
- Coach and mentor junior analysts to ensure consistency and quality of deliverables across the team
- Contribute to continuous improvement initiatives within the BA methodology and toolkit
- Ability to use exceptional communication skills to manage client expectations through workshop and feedback sessions
- Ability to summarise solution proposal including inputs, considerations, and recommendations concisely and accurately to obtain feedback and approvals
- Ability to constructively and confidently challenge client requests that fall outside of scope or viability considering technical feasibility, delivery timelines and cost implications
- Strong telco industry and product knowledge
- Experience in product catalogue, CPQ or order management
- Exposure to TM Forum standards and TM Forum Open APIs
- Experience working in enterprise and/or wholesale telco segments
- Familiar with UI/UX design
Location(s):
India RemoteTop Skills
APIs
Cpq
Tm Forum Standards
Ui/Ux Design
Similar Jobs
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Principal Frontend Software Engineer, you will design, build, and maintain web frontend systems, collaborate with teams to solve user issues, and mentor other engineers.
Top Skills:
AngularjsChaiCSSCypressHTML5Javascript (Es6)JestMochaReactVue
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Manage the contract renewal cycle, provide quotes, consult with partners and customers, and ensure a seamless customer experience while driving growth in licenses.
Top Skills:
Salesforce
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Manage the contract renewal cycle and provide quotes to partners, ensuring customer success with CrowdStrike products and driving growth in licenses and revenue.
Top Skills:
CRMSalesforce
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
