Lead Business Analyst - HRIS (SuccessFactors)

Dynatrace is seeking a Lead Business Systems Analyst who will work with the People & Culture (HR) domain within the greater Business Systems organization. This individual should be highly experienced with HCM/HRIS technology and have strong communication, documentation, and stakeholder management fundamentals.

This role requires someone who can confidently work with stakeholders and can guide them in the right direction with an inherent drive for process and delivery excellence. This role will heavily focus on Onboarding and Recruiting though may expand into other areas.

• Lead the creation, documentation and presentation of business process flows, both as-is and to-be
• Partner with all P&C business functions to formalize functional and non-functional requirements in a user-story format
• Influence business stakeholders on industry best practice, keeping focus on core requirements, and using horizontal thinking (end-to-end, dependencies, etc.) to ensure successful solutions
• Partner with Product Owners to manage a backlog of work
• Primary liaison to the delivery teams for business process and requirements to deliver work in an Agile Scrum process (user story, Acceptance Criteria, pointing, etc.)
• Collaborate with integration team as the process SME, familiarity with source-to-target requirements
• Communicate relentlessly – document decisions and risks and ensure full visibility to Product Owners and impacted stakeholders
• Work amongst peers to create and adhere to BSA standards to create a Center of Excellence (consistent way of working, templatized documentation, etc.)
• Understand the onboarding, recruiting, and hiring processes from the lens of both the candidates and the operations teams responsible for managing the data and working with the system, thinking about scale

• SAP Success Factors experience
• Boomi or other iPaaS experience
• Extensive experience documenting processes, requirements gathering, and stakeholder management.
• Strong understanding of Agile Scrum and Software Devolvement Life Cycle (SDLC)
• JIRA experience (JIRA user story writing)
• Demonstrated ability to elicit requirements from business stakeholders and navigate conflicting requirements and multiple stakeholders from different functions
• Familiarity with vendor assessment and integrations
• Organized, with attention to detail emphasizing process, completeness and accuracy
• Impeccable communication skills, with the ability to concisely summarize takeaways, escalations, and next steps to a diverse group of peers
• Comfort and default behavior to challenging the what and why, consistently validating the information with your own research and analysis
• Ability to self-manage and deliver high quality software that meets end user needs

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.