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The Lead Engineer - Cloud Operations is responsible for building and maintaining CI/CD pipelines, driving automation in software development and operations, collaborating with teams to enhance platform delivery, and ensuring the health of Revenue Management platforms. The role involves technical guidance, monitoring, incident analysis, and documentation.
Company Summary
DISH Network Technologies, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities
- Build new CI/CD pipelines and maintain existing pipelines
- Manage CI and CD tools
- Drive automation at all stages of software development, release, operations and maintenance.
- Participate in conversations with various teams to brainstorm for new ideas and ways to improve development delivery.
- Research open source technologies to help us solve automation problems.
- Provide technical guidance and educate Development teams on CI/CD, Automation toolsets and processes
- Working closely with the Operations Manager in performing the daily activities to proactively ensure the health of the Revenue Management platforms and no impact to our customers
- Design, Build and Maintain production monitoring with an automation first mindset
- Learn and understand the applicable AWS functions used to support the Revenue Management domain and provide input into overall optimization and operations
- Environment maintenance and own working with our infrastructure team on maintenance and upgrades (i.e., EKS, Database, etc...)
- Root cause analysis of production incidents working with necessary development and vendor teams
- Develop strategies to minimize failures and downtime
- Develop and maintain operations KPIs for applications and business capabilities
- Author and maintain knowledge documentation, methods and procedures for the team
Skills, Experience and Requirements
- Engineering degree with 8 to 10 years of experience in Application Enhancement, Maintenance, Dev/Ops and/or Production Support
- Cloud Technologies - AWS and Terraform
- Experience with Containerization & Container Scheduling technologies like Docker, Kubernetes, EKS, AWS, GitLab, PostgreSQL, Shell Scripting, Python, ArgoCD, Harness
- Should be well versed with the DevOps culture
- Gitlab CI or Jenkins
- Experience with Linux Operating System.
- Candidate should have strong communication skills, able to work independently.
- Understanding of Telecommunications Revenue Management concepts such as Billing, Charging or Mediation
- Must have demonstrated experience in at least one of the following areas of operations:
- Amdocs Optima / Kenan FX (4.0 Above)
- Matrixx Charging (CHF)
- DigitalRoute Mediation
- DevOps on the public cloud
- Work in a DevOps environment by handling operations support and maintenance activities
- Candidate should be ready to work weekends on an as needed basis for application activities (i..e, bill runs), releases and/or maintenance
- Strong written and verbal communication skills
- Excellent analytical and problem solving skills
Benefits
- Employee Stock Purchase
- Term Insurance
- Accident Insurance
- Health Insurance
- Training Reimbursement
- Gratuity
- Mobile and Internet Reimbursement
- Team Outings
Top Skills
Argocd
AWS
Docker
Eks
Gitlab
Harness
Kubernetes
Linux
Postgres
Python
Shell Scripting
Terraform
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