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Job Description
As the Lead Site Reliability Engineer working across the Sales, Research and Data Engineering platforms, we look first and foremost for people who are passionate around solving business problems through innovation & engineering practices. In your role, you will be hands on supporting engineering teams across the globe successfully migrate and operate their applications in the public cloud by building and managing highly available critical cloud infrastructure and partnering with SRE and Operations, including working on:
- Managing and maintaining a large and complex Terraform code bases spanning many engineering teams
- Making strategic decisions to achieve public cloud migrations ambitions
- Partnering with product teams to clearly define and agree the expectations on the product (SLOs)
- Designing and managing highly available, resilient infrastructure to ensure it achieves desired SLOs
- Driving infrastructure engineering best practices and skills across engineering teams
- Continually improving and optimizing the platform across key pillars such as technology lifecycle management, security, resiliency, cost and automation.
The successful candidate will be able to collaborate across many engineering teams and bring together infrastructure engineers to build a best in class platform and product for our customers. In this environment, you'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.
Job Responsibilities:
- Drive, support and deliver on a strategy to build resilient, secure and high performing platforms in the public cloud
- Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
- Leads initiatives to improve the reliability, quality, and cost of our public cloud platform
- Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
- Provide primary infrastructure operational, optimization and engineering support for the public cloud platform
- Collaborate with a cross-functional team to develop real-world solutions and positive user experiences at every interaction
- Coordinate and manage infrastructure upgrades, change management, and release management process across the platform
- Drive Cost management through the effective design and optimization of public cloud platforms and technologies
Required qualifications, capabilities and skills
- Bachelor's degree or equivalent experience in a software engineering discipline
- Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
- Demonstrated experience working with a major public cloud provider (Amazon Web Services preferred) and infrastructure as code (Terraform preferred)
- Working knowledge of infrastructure components (e.g. routers, load balancers, cloud products, container systems, compute, storage, and networking)
- Experience defining non-functional standards and blueprints related to supportability - logging, alerting, resiliency patterns, etc.
- Ability to partner with and influence architecture teams in defining non-functional application supportability standards
- Proven leadership skills with drive for continuous improvement
- Exceptional interpersonal, relationship and communication skills
- AWS Cloud certification, Terraform certification and/or other relevant certifications
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
