About Invisible
Invisible is the operations innovation company transforming how companies are built and run.
We’re a tech-enabled services company providing AI-enabled solutions to our clients. Invisible partners with leading model providers like OpenAI and Cohere to help train the most advanced language models. These partnerships with AI firms provide early access to best-practice AI research and LLMs, enabling efficient automation and optimization of complex processes. We also partner with Fortune 500 companies to automate tasks such as menu management for DoorDash and claims processing for American Family Insurance, significantly improving quality while reducing cost and time to completion.
Customers choose us for our curated pool of on-demand global experts; our flexible orchestration platform that seamlessly blends advanced technology with elite talent; and our outcomes-based pricing. Invisible has 10x’d our revenue in the last two years, is highly profitable, and was recently ranked #3 in Artificial Intelligence on Inc. 5000’s annual list of fastest-growing private companies in America.
Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annualized Revenue Run Rate of $100 million and continue to grow at speed. We operate as a profitable business and own a majority of the company, going against the grain in the venture-backed AI space. We look for like-minded individuals to join us as we aim to grow into the largest services firm in the world that bridges the gap between AI and enterprise success.
About The Role
As a Lead Web & Marketing Graphic Designer at Invisible, you will take ownership of high-level design initiatives that define our brand's presence and drive customer engagement. You’ll lead the design strategy for marketing and communication efforts, creating compelling visuals for our digital platforms. Partnering closely with the VP of Brand & Communications and other key leaders, you will set design standards, coach junior team members, and play a pivotal role in shaping the future of Invisible’s brand.
What You’ll Do
- Solution Delivery
- Design Creation: Lead the development of high-quality design solutions for marketing materials, pitch decks, and web pages, ensuring alignment with business objectives and client requirements.
- Cross-Functional Collaboration: Collaborate with marketers, content creators, developers, and other stakeholders to deliver cohesive and impactful design solutions.
- Project Management: Define project scope, set timelines, allocate resources, and oversee the execution of design projects to ensure timely and successful delivery.
- Design Standards: Make strategic design decisions regarding typography, color, and imagery, aligning with web design best practices to maintain a consistent brand look and feel.
- Client Engagement
- Primary Design Contact: Serve as the primary design liaison for clients, translating their marketing needs into innovative and effective design solutions.
- Workshops & Discovery: Conduct workshops and discovery sessions to gather detailed design requirements and provide expert guidance on user experience best practices.
- Pre-sales Support
- Sales Collaboration: Support the Sales and Customer Success teams by creating impactful presentations and proposals for potential clients and opportunities within existing accounts.
- Value Communication: Clearly articulate the value of design solutions and address technical queries during the sales process.
- Brand Stewardship
- Brand Identity Management: Uphold and evolve Invisible’s visual identity by managing brand documents and ensuring brand guideline adherence across all marketing and communication channels.
- Collaboration with Leadership: Work closely with the VP of Brand & Communications to enhance and expand brand guidelines.
- Team Collaboration and Mentorship
- Knowledge Sharing: Collaborate with wider marketing and technical teams, sharing best practices and design insights.
- Product Design Alignment: Coordinate with the product design team to align marketing/communications design with product design for consistency.
- Mentorship: Mentor junior designers, fostering their growth and development within the design discipline.
- Innovative Environment: Promote a collaborative and innovative team atmosphere, encouraging creative problem-solving and continuous learning.
What We Need
- Experience:
- Minimum of 10 years in graphic and UI/UX design, specifically within marketing and communications, with a focus on high-impact design projects that align with strategic business goals.
- Team lead/management experience
- Project Management:
- Demonstrated experience in defining project scope, setting timelines, managing resources, and ensuring on-time project delivery with attention to detail and quality.
- Technical Skills:
- Figma: Advanced proficiency.
- Webflow: Experience preferred.
- CSS & HTML: Strong knowledge to implement interactive web elements.
- Design Systems: Extensive experience creating and maintaining design systems to ensure visual consistency.
- Design Expertise:
- Proven ability in designing sophisticated collateral, pitch decks, and web pages, maintaining high standards of quality.
- Video Production: Experience is a plus.
- Tools & Systems:
- Proficiency with ticketing systems like Jira or ClickUp for managing design tasks and projects; familiarity with Asana, Trello, or similar project management tools.
- Soft Skills:
- Communication: Excellent communication skills for effectively articulating design concepts to stakeholders.
- Creativity & Innovation: A strong creative and analytical approach to design challenges with attention to detail.
- Leadership: Ability to lead as the primary design contact for clients, conduct discovery workshops, and mentor junior designers, fostering a collaborative and innovative environment.
What’s In It For You
We believe in recognizing exceptional work with exceptional benefits. That’s why we empower our Partners to work remotely around the world on a schedule that suits their lifestyle. Our Partner Pay Model is fully transparent and designed for co-ownership, recognizing that professionals have unique needs. We balance profitability and growth by reinvesting annual profits to fuel expansion and fairly compensate our Partners. Over 65% ownership is in the hands of our Partners, and we’re committed to buying back Partner shares every year according to our formal liquidity plan. This ensures liquidity for those who choose to sell their stake in the company.
Compensation:
- Base: $145,000
- Base + Bonus Target: $205,000
- This role is eligible to participate in Invisible’s equity plan.
The amount listed above is the expected annual base salary for this role, subject to change.
Country Hiring Guidelines:
Invisible hires new team members in countries around the world. All our roles are remote,. However, some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Accessibility Statement:
We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at [email protected].
Equal Opportunity Statement:
We’re an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.
Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.
