Manage LMS administration functions, ensure delivery of training, troubleshoot issues, create reports, and document processes.
Working at Freudenberg: We will wow your world!
Responsibilities:- Manages the LMS administration functions to ensure that appropriate learning is delivered to the target audience;
- Create, update and maintain accurately online and classroom trainings in the LMS;
- Provide timely and efficient troubleshooting assistance to other admins globally and end users by investigating all questions/issues related to LMS;
- Delivers routine reporting and uploads training history by request. Prepares reports, graphs, charts and statistics to support leadership and customer requests;
- Identify and document current and future processes or policies regarding the LMS.
- Bachelor’s degree in Business Informatics/HR Management/Business Administration or related field;
- 1-3 years of experience in LMS administration;
- Fluency in English, German is nice to have;
- Proficient in MS Office tools;
- Experience working with ticketing systems and service processes;
- Ability to learn new software and systems quickly;
- Excellent problem-solving skills, with the ability to identify trends, extract insights from analytics and data, come up with ideas to improve and take initiative;
- Ability to work independently or as part of a team with minimal coaching or supervision.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Freudenberg Performance Materials SRLTop Skills
Lms
MS Office
Ticketing Systems
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