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Morrison Express

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Job Posted 13 Days Ago Reposted 13 Days Ago
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In-Office
Chennai, Tamil Nadu
Mid level
In-Office
Chennai, Tamil Nadu
Mid level
The role involves designing operating procedures for Air Import, ensuring KPI achievement, managing client relationships, handling operational issues, and monitoring subcontractor performance.
The summary above was generated by AI

·       Design, implement and review the SOP in Air Import operating procedures.

·       Shipment KPI to be achieved.

·       To ensure all import requests from local and overseas are carried out to the required levels and standards in a timely manner.

·       Monitor and handle clients’ special requests & complaints to ensure clients’ satisfaction.

·       Assist in resolving operational problems at the station and provide regular feedback to Station Head regarding operational or performance issue.

·       Manage and monitor sub contractor’s performance.

·       To create job file, raise PO and invoice billing according to the billing KPI

·       Support Air export dept and AWB creation if needed

·       Develop and maintain the relationship with key clients and overseas office/agent.

·       Coordinate with Sales team on RFQ and quotation submission. Implement and monitor efficiency reviews.

 

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