About Sopra Steria
Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion.
The world is how we shape it.
Experience: 5 years to 8 years
Mode of work: Hybrid (3 days to office every week)
Shift timing: UK Shift
Primary Skill Set : Cobol, DB2, JCL and VSAM.
Job Description:
* Responsible for coding, unit testing, application development/support, bug fixing and deliver tasks assigned as per predefined timelines and quality standards.
* Work on change requests from business.
* The resolution and recovery of assigned Incidents
* Analyzes incidents to identify service restoration actions to be taken
* Incident investigation and diagnosis of all priority type.
* Assists with classification and prioritization of incidents
* Detection of possible Problems and the creating a problem records
* Excellent analytical and problem solving skills.
* Investigates assigned problems through to resolution or error identification
* Handle ad-hoc requests for Service status or one-time information retrieval/reports
* Gather service data as needed for reporting and communications
* Analyzing the process and suggesting improvements
* Keeping affected business partners informed about progress
* Participate in implementation activities and provide post implementation support.
* Contribute towards updating knowledge assets
* Document all the learning’s from the project
* Adhere to the Agile Ways of Working
* Should be willing to work in Development/support in UK/India shift.
QualificationsB.E / B.Tech / M.E / M.Tech / MCA / BCA
Additional InformationAt our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
Sopra Steria Chennai, Tamil Nadu, IND Office
2/G-2 SIPCOT IT Park, Siruseri 603103 Kelambakkam (Off Chennai) - Kanchipuram District - , Chennai, Tamil Nadu, India
