Manages business digital initiatives by gathering requirements, documenting benefits, coordinating IT and digital programs, integrating analytics into business processes, and ensuring data governance and compliance. Tracks solution adoption, business impact, risks, dependencies, and progress while serving as the business point of contact. Requires strong product ownership, Agile, analytics, data engineering, cloud platform, communication, and stakeholder management expertise.
ResponsibilitiesQualifications
- Lead and manage all digital transformation initiatives for the coal trading business, ensuring alignment with business objectives, operational priorities, and leadership expectations.
- Act as the key business coordinator with the Central IT team for planning, development, implementation, and stabilization of all business-related digital projects.
- Prepare, review, validate, and finalize Business Requirement Documents (BRDs) in consultation with business users, functional teams, and technology partners.
- Coordinate with end users for User Acceptance Testing (UAT), including test-case preparation, issue identification, feedback consolidation, closure tracking, and final business sign-off.
- Lead IRM digital initiatives and ensure effective implementation, adoption, and value realization across relevant business functions.
- Drive improvement in GATI project.
- Lead and support the MITRA App initiative.
- Deal Portal - ADMIN, including user access coordination, master-data support, process compliance, system hygiene, and issue resolution.
- Identify, evaluate, and implement new business excellence ideas, automation opportunities, and process-improvement projects to enhance efficiency, transparency, and decision-making.
- Carry out customer analysis, market intelligence, and competitor benchmarking to support sales strategy, customer engagement, pricing decisions, and leadership reviews.
- Prepare customer intelligence reports, business insights, and analytical summaries based on internal data, market trends, customer behavior, and business performance indicators.
- Develop and maintain standardized business presentations for internal reviews, leadership meetings, customer discussions, marketing events, and strategic business updates.
- Create, maintain, and improve business dashboards covering sales, operations, customer performance, project status, KPIs, market trends, and other key business metrics.
- Coordinate with sales, sourcing, finance, operations, logistics, compliance, and other cross-functional teams to collect inputs, validate data, and ensure accuracy of reports and dashboards.
- Monitor progress of ongoing digital and business excellence projects through structured trackers, timelines, status reports, issue logs, and periodic review mechanisms.
- Support business leadership with data-driven insights, MIS reports, performance analysis, and actionable recommendations for faster and better decision-making.
- Act as media and marketing coordinator for the IRM business, including coordination for LinkedIn account updates, business communication content, branding support, and digital media activities.
- Plan, coordinate, and support marketing events, customer meets, conferences, media interactions, business campaigns, and other brand-building initiatives for the coal trading business.
- Create a standardized format and template library for business presentations, review decks, customer proposals, leadership updates, project status reports, MIS reports, and event-related communication material.
Qualification
- B.E./B.Tech (Computer Science, IT, Mechanical, Industrial Engineering)
- MBA (Operations / Systems / Business Analytics / Marketing) from a reputed institute will be added as an advantage.
- Strong proficiency in MS Excel, Power BI, PowerPoint, SAP, CRM, and digital platforms.
- 8-12 years of experience in Digital Transformation, Business Excellence, Project Management, Business Analytics, MIS, or Process Improvement roles.
- Experience in Trading, Mining, Commodities, Energy, Coal, Logistics, Supply Chain, or Industrial sectors preferred.
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