Manager, CRA Strategy & Program Management

Manager, CRA Strategy & Program Management
Within Capital One, Global Enterprise Affairs (GEA) is an organization dedicated to delivering on Capital One's Mission by strengthening our reputation, deepening our relationships in our communities, managing engagement with the federal bank regulatory agencies, and serving as Capital One's voice in the legislative and political processes at the federal, state and local levels. The GEA organization comprises CRA Strategy & Program Management, Global Policy Affairs Group, Regulatory Relations, Corporate Communications, Community Finance, Community Impact & Investment, and Risk Management, Innovation, Strategy, and Enablement.
The CRA Strategy & Program Management (CRA S&PM) team partners with lines of business across the enterprise to sustain Capital One's longstanding Outstanding CRA performance. We maintain high data quality and control standards, and develop and support effective strategies with each applicable business. Most importantly, we manage CRA examinations by showing the bank examiners how Capital One effectively responds to the lending, investment, and service needs of the communities where we do business. We convey Capital One's comprehensive and durable approach to improving the financial well-being of low- and moderate-income people and neighborhoods.
CRA S&PM's Data Analysis, Technology & Automation (DATA) team is looking for a self-starting, analytical, and enthusiastic Manager to play a critical role in continuing the company's track record of Outstanding CRA performance. The ideal candidate will analyze data and generate reports for CRA strategic planning, performance monitoring and examination preparation, in addition to playing a key role in helping manage the DATA team's risks and controls.
Key Responsibilities:

• Analyzing lending, investment and services data from a variety of business lines for the purpose of CRA performance monitoring
• Generating data files, reports, and presentation materials for bank executives, senior management, the board and bank regulators
• Acting as a CRA subject matter expert to internal business partners
• Working with the technology team to improve work efficiency and automate current reporting processes
• Performing the controls and risk management responsibilities for the DATA team
• Providing assistance and actively participating in CRA projects and other initiatives (e.g. CRA examination, Community Benefit Plan, audit)

A successful candidate will have:

• Strong analytical, problem-solving, and research skills, particularly in handling large datasets
• Fluency with SQL, databases, spreadsheets and presentations, including pivot tables, basic formulas, and charts
• Programming and data visualization skills are preferred
• Strong oral and written communication skills, with ability to transform complex concepts or ideas into simple, easy-to-understand formats (e.g., charts, presentations, documents)
• Strong organizational and project management skills
• Strong adaptability, learning skills and attention to detail
• Ability to work both independently as well as part of a team
• A creative mindset and demonstrated ability to think outside the box
• A positive attitude and strong work ethic, with motivation and passion to do great work in support of our communities

Basic Qualifications:

• Bachelor's degree or military experience
• At least 3 years experience in data analysis and data-driven story-telling
• At least 1 year of experience in Tableau or BI reporting tool
• At least 1 year of experience using Google Suite products

Preferred Qualifications:

• At least 5 years of professional data analysis work experience
• At least 2 years of experience with Snowflake, Python, R, Spark or SQL
• At least 2 years of experience in Tableau or BI reporting tool knowledge
• At least 2 years of experience in the Community Reinvestment Act (CRA) field
• At least 1 year of experience with CRA Wiz or other CRA analytical products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Plano, TX: $115,200 - $131,500 for Manager, CRA Strategy and Program Management
Richmond, VA: $115,200 - $131,500 for Manager, CRA Strategy and Program Management
McLean, VA: $126,700 - $144,600 for Manager, CRA Strategy and Program Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).