Manager, Digital C-TIES SAP Serialization

ROLE SUMMARY
The Pfizer Digital C-TIES Distribution and Serialization Team are seeking an energetic, innovative and strategic individual who will be responsible for the design and implementation of the Serialization Core Solutions which are deployed across more than thirty manufacturing sites in the PGS plant network. The role will drive global solutions and leverage the Serialization Enhancement Request (ER) process to deliver these solutions. The position will partner with the Serialization COE team to drive the optimum balance between quality, cost, and maximizing value of our Digital systems and services investment.
This is a global role reporting to the Director, Global SAP Serialization. The role is responsible for:

• SAP ATTP and ICH Subject Matter Expertise within the Serialization team.
• The implementation of Serialization solution enhancements across the Pfizer network leveraging SAP S4, SAP ICH, SAP ATTP solutions.
• Assisting in the architecture of the business and functional processes for both internal and external platforms in addition to partnering with other Digital organizations to ensure solution alignment and on time development delivery
• Engaging across the Digital organization to identify innovative ideas, best practices, and continuous improvement opportunities to promote and maximize the value of existing solutions. Support site continuous improvement initiatives and share best practices
• Meeting with management to evaluate client needs, resolve problems and obstacles, provide resources, reset direction and maximize effective interactions and functioning. Proactively provide solutions to complex business process issues with or without Digital implications
• Execution of the Serialization Enhancement Request (ER) process. This will include assisting the Digital Serialization Team to work within the guidelines of the enhancement request process and ensuring ER requirements are clear and complete. This also includes ER impact assessment, cost estimate analysis, and requirements gathering.
• Ensuring smooth and unified service delivery and optimal enterprise solution architecture and related business processes.

ROLE RESPONSIBILITIES

• Develop strong relationships with technical groups and business management at all levels.
• Develop and implement strategies to enhance Pfizer serialization systems business value.
• Proactively look for solutions to stop fraudulent activities.
• Provide analytical solutions for the serialization program.
• Assist in the architecture of the business and functional processes for both internal and external platforms.
• Partner with other Digital organizations ensuring solution alignment and on time development delivery.
• Enhancement Request (ER) Process Feasibility and Impact assessment.
• Identify associated ER estimates and costs as well as assist in the annual forecast process.
• Identify and refine related requirements.
• Implementation of Serialization Solution enhancements.
• Execute business process analysis, functional solution design, task delivery, interaction with vendor technical support teams, technical diagnostics and testing
• Collaborate with Digital Serialization Business Engagement team providing support as required
• Collaborate with Digital Serialization Solutions team providing support as required
• Work with the support team to provide a process to transition enhancements.

BASIC QUALIFICATIONS

• Bachelor's degree in a technical field preferred
• 5+ years IT experience
• 3+ years enterprise Serialization experience
• Strong understanding of Pfizer Global Supply & Serialization/Supply Chain operations
• Working experience working as part of a team in major, complex business change/IT programs
• Knowledge of software development lifecycle
• Demonstrated capability in communicating effectively and embracing diversity
• Working experience with all MS Office tools (Word, Power Point, Excel, Project, Visio etc.)
• People Interaction Skills. Including leadership, management and interpersonal skills.

PREFERRED QUALIFICATIONS

• Business systems subject knowledge
• Manufacturing and process automation systems knowledge
• Strategic thinking and problem solving
• Organizational knowledge/agility
• Experience with Lean/Operational Excellence tools and driving process efficiencies
• Ability to manage multiple priorities
• Knowledge and expertise with the following disciplines desired:
  • Project Management methodologies (i.e., PMI)
  • Software Development Life Cycle methodologies
  • Continuous Improvement methodologies (i.e, Six Sigma certified)
• GMP and associated regulatory requirements

Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Information & Business Tech