Manager, GLNS Digital Solutions

ROLE SUMMARY
This role supports Global Logistics Network Services (GLNS) initiatives (new/ongoing) at Pfizer. As a member of the Digital ERP Logistics & GLNS Solutions team, this position provides an opportunity to partner with other members of the team, business stakeholders and a variety of other cross functional teams to develop and implement GLNS solutions.
Working as a part of a global team, the position will be primarily responsible for delivering SAP based application development, enhancements, continuous improvements, and issue resolution in Pfizer systems landscape.
This role will be

• the Subject Matter Expert (SME) for GLNS processes and solutions,
• responsible for implementing and deployment of Digital GLNS solutions using various SAP, analytics and AI toolsets,
• responsible for maintaining relationship with internal and external SMEs, customers, solution vendors required to deliver, deploy, support, and provide issue resolution of digital solutions,
• accountable for ensuring that Pfizer internal systems/solutions, external partner systems/solutions, integrations are compliant with Pfizer risk assessment and compliance standards.

ROLE RESPONSIBILITIES

• Coordinate with stakeholders to establish priorities for GLNS digital requirements
• Initiate and manage project activities for the full lifecycle of the GLNS projects
• Document detailed requirements, gain alignment and communicate requirements to all SMEs in business and other Digital teams
• Work with Solutions team, development team, integration team, risk management and compliance team and other teams as needed to develop, test and deploy digital solutions for the projects
• Provide guidance to Solution Development team to review test scenarios and verify outcome of testing
• Work with external partners to
  • Conduct Supplier Control Assessments and computer systems validation as required in collaboration with Pfizer Risk Management team
  • Communicate system integration and other process/solution requirements
  • Ensure adherence of project timelines during their development/testing/deployment and compliance activities
• Act as a project manager or partner with PMO and other team members in the following activities:
  • Project plan updates and report on progress to required stakeholders
  • Organize and facilitate meetings to implement projects
• In an Agile environment, act as a product owner or an Agile team member to do the following activities
  • Participate in PI Planning, Sprints, and other Agile ceremonies
  • Develop Themes, Epics, User Stories, and other Agile artifacts
  • Collaborate with other Agile team members to develop, test and deliver minimum viable products (MVP) and incrementally accomplish the overall functionality
• Ensure compliance with global standards for system design, application development, and maintenance lifecycle including documentation standards as per Good Manufacturing Processes (GMP)
• Act as the SME on GLNS Digital solutions
• Provide periodic status updates to reporting manager and leaders in Digital and GLNS business

BASIC QUALIFICATIONS

• Bachelor's degree in Computer Science, Logistics or related degree
• 5 years of experience in a Global Supply chain technical solutions deployment in the Transportation and Logistics domain
• 3 years of experience in SAP and Analytics platforms, focused on logistics and transportation related dataset
• Experience working with S4 Hana or exposure to it, Transportation Management System (TMS) is a plus
• Experience working in following functional areas is a plus; Risk Management, Freight Audit, Trade management, Carrier management, Real time temperature monitoring using IOT devices
• Technical solution implementation experience in pharmaceutical industry for Transportation and Logistics domain is a plus
• Knowledge of the software development lifecycles using traditional SDLC and Agile principles
• Knowledge or familiarity with the production support process, including tasks, escalation routes, communications, and other related activities
• Experience with software testing and testing tools (e.g., automated testing tools, compare tools, etc.)
• A thorough understanding of GMP system requirements during IT system design and the maintenance lifecycle in GMP environments
• Excellent written and verbal communication skills (written and spoken in English)
• Strong attention to detail with good organization skills
• Proficient with Microsoft Office applications (Excel, Word, Access, Project, Visio, PowerPoint etc.)
• Ability to respect individuals, collaborate and operate in a global multi-cultural environmentwith people of different background, languages, culture, preferences, time zones and requirements is mandatory

PREFERRED QUALIFICATIONS

• Ability to operate in a fast-paced environment
• Good follow-up skills to ensure accurate and timely completion of deliverables
• Ability to learn quickly, work independently as well as in a team environment
• Strong analytical and problem-solving abilities

PHYSICAL/MENTAL REQUIREMENTS

• Ability to perform complex data analysis
• Possesses excellent problem-solving skills

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• 5% to 10% travel (local and international) may be required dependent upon project needs
• Periodically shift work hours and/or attend meetings to suit a regional time zone
• May need to occasionally shift hours to support a go live or project release over a weekend

Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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