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EXL

Manager - Operation

Posted Yesterday
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Hybrid
Chennai, Tamil Nadu, IND
Senior level
Hybrid
Chennai, Tamil Nadu, IND
Senior level
Lead a team of medical coding specialists to audit multi-specialty surgical claims, ensure coding accuracy and compliance, coach staff, manage workflows and KPIs, collaborate with cross-functional teams, perform coding audits and payment integrity reviews, and implement process improvements to optimize reimbursement and quality.
The summary above was generated by AI
  • Strong expertise in multi-specialty surgical coding, auditing, and payment integrity processes. 
  • In-depth knowledge of ICD-10-CM, CPT, HCPCS, modifier usage, and payer-specific coding guidelines. 
  • Comprehensive understanding of CMS, Medicare, Medicaid, LCDs, NCDs, commercial payer policies, and reimbursement methodologies. 
  • Proficiency in coding software, auditing tools, and Electronic Health Record (EHR) systems. 
  • Strong analytical and problem-solving abilities with a focus on identifying coding discrepancies and implementing process improvements. 
  • Excellent leadership, coaching, and team management skills. 
  • Effective communication and stakeholder management skills with the ability to collaborate across departments. 
  • High attention to detail and commitment to coding accuracy, compliance, and quality standards. 
  • Ability to manage multiple priorities, work independently, and meet deadlines in a fast-paced environment. 
  • Sound knowledge of healthcare regulations, including HIPAA, HITECH, and industry compliance requirements. 
Responsibilities
  • Lead and manage a team of medical coding specialists, ensuring accurate and timely auditing of multi-specialty surgical claims. 
  • Provide coaching, training, and mentorship to enhance team performance and foster a collaborative work environment. 
  • Oversee coding workflows, assign priorities, and ensure productivity, quality, and turnaround time targets are consistently achieved. 
  • Stay current with coding guideline updates, payer policies, regulatory changes, and industry best practices, and communicate relevant updates to the team. 
  • Conduct regular coding audits and quality reviews to ensure compliance with coding standards, documentation requirements, and organizational policies. 
  • Collaborate with cross-functional teams, including Analytics, Repricing, Quality, and Compliance, to optimize coding operations and resolve coding-related issues. 
  • Monitor and analyze key performance indicators (KPIs), identify performance gaps, and implement continuous improvement initiatives. 
  • Apply payment integrity principles to identify coding inaccuracies, documentation deficiencies, billing errors, and revenue optimization opportunities. 
  • Serve as the subject matter expert (SME) for multi-specialty surgical coding and payment integrity, providing guidance to internal stakeholders and supporting accurate documentation and coding practices. 
  • Ensure compliance with healthcare regulations, including HIPAA, HITECH, CMS, Medicare, and commercial payer requirements.
Qualifications

Experience:

  • CPC+ 7 years' experience in DRG coding area

  • Auditing and denial management experience (Optional) 

  • Extensive experience in medical coding, with a focus on surgery coding and strong knowledge of CPT, ICD-10-CM, and HCPCS coding systems.

    Qualification:

  • Bachelor’s degree in clinical or healthcare information management or a related field. Relevant certifications (e.g. CCS, CPC, CPMA) are mandatory.

    Communication Skill: 

  • Strong written (documentation) and oral communication skills

    Working Hours:

  • 40 hours per week as Full-time employee

  • Shift time: 8:00 PM IST - 5:00 PM IST

  • Weekends Off

    Telecommuter/Internet requirements, if applicable:

  • High Speed internet connection at home, must be broadband

  • Must understand and adhere with telecommuter policy.

EXL Chennai, Tamil Nadu, IND Office

Chennai, India

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