Manager, Software Engineering

Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems. 

With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs. 

Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK.  

What will you do? 

• Own, review, manage the project work plan and holds the team and project resources accountable to variances in budget and hours
• Possess thorough understanding of estimation, agreements, staffing model
• Oversees schedules and budgets to ensure goal attainment
• Defines goals, measurable and achievable success criteria for the teams
• Partners with stakeholders across the organization
• Performs risk analysis, management of outstanding issues and requests for changes
• Communicate proactively with customers and internal team members to deliver business value as a part of daily work management including regular progress reports
• Diligence in follow-up and follow-through
• Manage work to achieve positive outcomes
• Encourage use of agile work management processes
• Guide team members to prioritize workload

What will you need to succeed?

• Degree in computer science, engineering, business administration or equivalent experience
• Industry accepted certifications in service project  and management with multiple years of experience in Program Management, Delivery Management, and Team Management
• Domain knowledge of banking and financial institutions and/or large enterprise IT environment is desirable
• Knowledge of cloud concepts
• A good awareness of software development lifecycle methodologies (Waterfall, Agile) and delivery and testing through continuous integration and delivery
• Microsoft Excel, Word, PowerPoint, Wiki, Planning software, Agile project management tools
• Must be well versed with our product as well as products used by financial institutions in a similar space

• 10+ years of experience working with customers and partners with outstanding client communication skills and dedication to providing exceptional and timely client services
• Tech project and product management experience and knowledge of application lifecycle management (ALM) methodologies including Agile and Scrum. DevOps implementation experience.
• Experience with process methodologies used in software industry
• Solid understanding of business concepts and issues
• Ability to lead people and demonstrated leadership skills within a team and cross-functional team environment
• Ability to lead teams and manage engagement profitability
• Professional presence with the ability to quickly establish personal credibility and demonstrate expertise

• Ability to work in office setting 
• Fast paced environment with tight deadlines
• Support offshore hours / multiple time zones
• Flexibility with working hours based on team and client needs

What’s in it for you                                                                                                                                       

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. 

Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.