Similar Jobs at ServiceNow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As an Advisory Solution Consultant, you will drive innovative data integration solutions, engage customers, design architectures, and lead technical initiatives in the presales environment.
Top Skills:
AngularjsCSSETLHTML5JavaScriptJdbcJSONPythonReactRest ApisSoapSQL
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As an Advisory Solution Consultant, engage with customers to deliver innovative data solutions, specializing in ServiceNow's Workflow Data Fabric and lead technical discovery sessions to drive successful integrations.
Top Skills:
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Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead transformation initiatives in the Renewals organization, enhancing customer experience and operational efficiency while managing a team focused on sales proposals and onboarding.
Top Skills:
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Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
We are the AI Search & Workflows Quality Engineers at ServiceNow we are involved to ensure the quality of the AI-powered search and workflow automation features within the Now Platform. This includes verifying that AI Search provides relevant, accurate, and personalized search results across various data sources, and that AI-driven workflows function as expected. QE (Quality Engineering) teams test these features to identify and resolve issues, ensuring a smooth and effective user experience
In this position, you'll play a pivotal leadership role in shaping the quality strategy for software products, with the opportunity to integrate cutting-edge AI technologies into testing, decision-making, and workflow automation. You'll be part of a fast-moving, Agile environment where you'll influence product development, team growth, and operational excellence.:
What you get to do in this role:
Key Responsibilities:
Qualifications
To be successful in this role you have:
JV20
For positions in this location, we offer a base pay of $129,300 - $226,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
We are the AI Search & Workflows Quality Engineers at ServiceNow we are involved to ensure the quality of the AI-powered search and workflow automation features within the Now Platform. This includes verifying that AI Search provides relevant, accurate, and personalized search results across various data sources, and that AI-driven workflows function as expected. QE (Quality Engineering) teams test these features to identify and resolve issues, ensuring a smooth and effective user experience
In this position, you'll play a pivotal leadership role in shaping the quality strategy for software products, with the opportunity to integrate cutting-edge AI technologies into testing, decision-making, and workflow automation. You'll be part of a fast-moving, Agile environment where you'll influence product development, team growth, and operational excellence.:
What you get to do in this role:
- Lead a high-impact team and drive innovation through AI integration and automation
- Gain exposure to cross-functional collaboration across engineering, product, and support teams
- Contribute to strategic initiatives including performance optimization, critical incident management, and scalable test engineering
- Travel occasionally to partner closely with teams and leadership
Key Responsibilities:
- Lead and mentor QA and Support Engineers, overseeing test planning, execution, and automation strategies
- Leverage AI-powered tools and insights to improve quality processes and decision-making
- Manage critical escalations and deliver on SLAs and KPIs through data-driven root cause analysis
- Champion Agile/Scrum practices in software development and project execution
- Oversee quality assurance metrics including defect tracking, code coverage, and performance testing
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 7+ years of software product quality engineering experience including test planning, implementation and execution.
- 5 + years of Experience in a management position for technical teams
- Advanced working knowledge of test engineering processes and methodologies; Expertise in test planning, test case management, code coverage and defect analysis.
- Significant hands-on experience in project management and Agile/Scrum product development life cycles
- Thorough understanding of performance testing and automation testing.
- Demonstrated leadership, coaching and mentoring skills combined with flexibility working in a dynamic, fast moving product development environment.
- Collaborative but decisive personal style; highly effective communicator and problem solver.
- Manage multiple competing priorities while driving resolution and getting results
- Delivering Support for identified functions - driving resolution, reporting & managing SLA, and KPI, root cause analysis. Perform the role of Critical Escalation Manager.
- Hiring, mentoring, and managing team of QA & Support Engineers
- Open to travel - This role might require occasional travel
JV20
For positions in this location, we offer a base pay of $129,300 - $226,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
