Senior Specialist - Marketing Communications

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The opportunity:

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally. Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission). Designed to adapt to every O&M strategy, services can be procured stand-alone or as part of an EnCompass™ partnership agreement. Additionally, the net-zero transition begins with the Installed Base and we continue to innovate across our ‘Sustain & Decarbonize’ category, which includes our made-for sustainability offerings.

As a Senior Specialist - Marketing Communications, you will support the Service Business Unit globally by developing compelling, customer-focused marketing and communication materials, driving customer experience, promotions, campaigns, and enhancing customer engagement. This role will be instrumental in crafting narratives that highlight our service offerings, customer success stories, and technical expertise, helping to position Hitachi Energy as a trusted partner in the energy transition.

This position is open to be based either in Manila, Xiamen, Beijing or Bangkok. Relocation is not required, as successful candidate will continue to be based in the home country locations where Hitachi Energy office is present.

How you’ll make an impact:

• You will develop and write high-quality and visually appealing marketing communication content, including flyers, brochures, case studies, blogs, service profiles, and presentations for Internal and External use, drive global and local marketing campaigns and support in the events content and customer engagement.

• You will assist in developing strategies that align with customer journeys and personas, support visualization of service content & collaborate with subject matter experts, Global M&S stakeholders, R&D, and product managers to translate technical information into clear, customer-friendly language.

• You will maintain and update Marketing and Sales materials, building and driving strategies to improve overall customer experience and ensure consistency in messaging across all content.

• You will track performance and optimize content and processes based on analytics and stakeholder feedback, experience in writing and designing marketing and communications content, analytics tools to measure content effectiveness, strong project management and organizational skills.

• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Bachelor’s or master’s degree in communications, journalism, marketing, or related field. (Electrical / Mechanical engineering degree is a plus).

• Minimum 5 years of direct experience in content, campaigns, and customer engagement, preferably in B2B or industrial sectors – Energy sector is preferable.

• Excellent writing and communication skills in English (Must).

• Strong writing, editing, and proofreading skills with attention to detail, ability to simplify complex technical concepts for diverse audiences.

• Experience working in a global, cross-functional environment with multicultural experience is a benefit.

• Competency in using Microsoft PowerPoint for Static Presentation, Creative and Interactive Presentation, Marketing Automation tools – Eloqua, Webinar platform on24, Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Adobe After Effects, and Adobe Premiere Pro skills are a plus.

More about us:

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.

For this role, depending on grade and experience, we offer the following employee benefits:

• Employer-sponsored medical plan (inc. dental care and optical).

• Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance.

• Hospitalization Insurance.

• Leave programs (Annual leave, medical leave, Hospitalization leave, etc.).

• Annual rice allowance.

• SSS, HDMF, and Philhealth Coverage.

*Benefits are subject to the respective plan rules.

We can provide more information during the recruitment process.