The Marketplace Development Representative engages inbound leads, qualifies prospects, and facilitates smooth transitions to Sales, focusing on maximizing customer conversion and satisfaction.
Why is this role important to Field Nation?
The Marketplace Development Representative (MDR) is the first point of contact for prospects entering the Field Nation ecosystem. MDRs respond to inbound interest generated through marketing channels and programs. They qualify leads, triage demand, and either hand off to Sales or get prospective buyers on the right path toward success with the Field Nation platform, ensuring a clear and confident transition to the appropriate team based on their needs.
This role is essential to ensuring a seamless prospect experience and maximizing the conversion of hand-raisers into high-value customers. The MDR is part of the Revenue Marketing team and is critical for supporting pipeline conversion and buyer success through timely follow-up, qualification, and effective lead routing. This is an ideal role for someone looking to grow into sales, customer success, or demand generation.
What you’ll do:
- Inbound Lead Qualification and Engagement:
- Adhere to response time standards for inbound leads to ensure prompt engagement and improve conversion potential.
- Follow up via Phone, Email, and LinkedIn to schedule intro meetings. Leverage campaign or source context to personalize outreach and guide next steps.
- Conduct intro meetings to pre-qualify leads using basic qualification criteria to assess fit and urgency; this may include light education on Field Nation’s marketplace model.
- Assess buyer needs to determine if they should be routed to Sales or supported through a transactional path.
- Schedule discovery meetings with Sales as necessary, ensuring optimal knowledge transfer
- Ensure lead and activity data are updated in real-time to maintain CRM accuracy and support reliable reporting.
- Responsiveness and Collaboration:
- Approach each interaction with empathy, curiosity, and a focus on helping the buyer take the next best step.
- Share insights with Marketing and Sales to improve lead quality and funnel performance.
- Collaborate cross-functionally to ensure alignment on lead handoffs and qualification criteria.
What you'll need:
- Minimum 1+ years of experience in sales, lead generation, or customer service
- Excellent communication and active listening skills
- Familiarity with CRM systems (e.g., Salesforce), marketing automation, and sales enablement tools (e.g., Outreach, LinkedIn Sales Navigator, ZoomInfo)
- Curiosity and a self-starter mindset—you’re not afraid to dive into new verticals or conversations. You’ll pick up the phone and make the call.
- Ability to prioritize and adapt in a fast-paced environment
- Experience in tech marketplaces, field services, or high-velocity sales environments preferred
Educational Requirements:
- Minimum Bachelor's Degree in related field.
Location and Work Schedule:
- Working Days: Hybrid Monday to Friday (3 days from Home + 2 days from the Office)
- Working Hours: 08:00 PM to 05:00 AM (BD time which might vary as per Daylight Savings)
- Location: Uttara 12, Dhaka, Bangladesh
Salary Range:
- BDT 50,000 - 65,000 (Monthly)
Other Benefits:
- Competitive salary based on experience and qualification.
- Mobile Bill
- Festival Bonus
- Leave Encashment
- Medical Insurance
- Gratuity Benefit
- Lunch/Dinner - Fully Subsidized
- Transportation Service - Pick Up & Drop Off
- Gym Membership
- Career Development Budget
- Annual performance evaluation and increment.
- Profit Sharing - Field Nation LLC Performance Reward.
- Sound work-life balance - Regular working hours: 8 Hours/Day, 5 Days/Week.
- Flexible leave/vacation policy.
- Friendly work environment.
- Opportunity to work with cross-cultural teams in the US.
Why Field Nation?
At Field Nation, we are breaking the barriers to work and enabling the gig economy. We’re a tech company that offers a web-based marketplace solution for buyers and sellers of contract services to simply connect, work, and manage their business. We look for collaborators, innovators, and problem solvers to join us in our common purpose of changing the way work gets done. We were named a Top Workplace by the Star Tribune in 2017, 2018, 2019, and a Top 150 Workplace in 2020. We look to hire extraordinary people and provide them extraordinary benefits.
Top Skills
Linkedin Sales Navigator
Outreach
Salesforce
Zoominfo
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