At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.
Empower your impact at Cision. Be seen, be understood, be you.
Job Summary: The Media Researcher works within the core Media Management Team, maintaining the accuracy and detail of Cision’s global media database through productive research. This role needs to be thorough, efficient and creative in tracking down information to support our clients. It has responsibility for adding and maintaining journalists and outlets to the database, ensuring a high degree of accuracy and utility and needs to meet our obligations around privacy and the sourcing of public data.
Essential Duties and Responsibilities:
• Research and verify journalist data, ensuring highly accurate records in line with Data Protection rules.
• Research and verify outlet data, ensuring highly accurate records.
• Contact journalists and outlets where necessary, by phone and email, to confirm details and ensure accurate record keeping.
• Support clients with information pertaining to journalist data, in accordance with our agreed service levels.
• Managing time efficiently to meet personal KPIs.
Minimum Required Qualifications:
• Bachelor’s Degree in related fields.
• At least one year experience in research and/or customer service (online) environment.
• Previous media or PR industry experience, OR research experience.
• Previous database and/or media industry experience.
• Previous experience communicating with clients in our core markets.
• A working knowledge of customs in the core markets in which the researcher operates.
• Excellent Computer (MS office) skills.
• Excellent customer service skills.
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.
