CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.
OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions—including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients’ transformative business initiatives. For more information, please visit www.onx.com.
Key Responsibilities:
Administer and maintain messaging platforms (e.g., Microsoft Exchange, Office 365, Outlook, MS Teams).
Design and implement messaging infrastructure solutions to meet business needs.
Monitor email traffic and messaging systems for performance, reliability, and security.
Troubleshoot and resolve messaging-related issues, providing Tier 2 and Tier 3 support.
Collaborate with IT teams to integrate messaging systems with other enterprise applications.
Ensure compliance with data retention policies, security standards, and regulatory requirements.
Participate in on-call rotation and support incident response for messaging services.
Document system configurations, procedures, and troubleshooting guides.
Lead or support messaging-related projects, including upgrades, migrations, and new deployments.
Required Skills:
Strong experience with Microsoft Exchange (on-prem and cloud), Office 365, and Active Directory.
Familiarity with messaging protocols (SMTP, IMAP, POP3) and security standards (TLS, SPF, DKIM, DMARC).
Knowledge of PowerShell scripting for automation and administration.
Experience with email security solutions (e.g., Proofpoint, Mimecast).
Understanding of networking fundamentals and DNS.
Excellent problem-solving and communication skills.
Preferred Qualifications:
Bachelor’s degree in computer science, Information Technology, or related field.
Certifications such as MCSE, MCSA, or Microsoft 365 Certified: Messaging Administrator Associate.
Experience with hybrid messaging environments and migrations to cloud platforms.
