The Microsoft 365 Solution Designer ensures reliable, secure, and efficient day‑to‑day operations of Nokia’s Microsoft 365 environment. As part of the O365 Operations team, you will design operational configurations, maintain platform health, drive standardization, and implement incremental improvements (automation, guardrails, and runbooks) across Exchange Online, SharePoint Online, Teams, and other Office components. The focus is on stable operations and hands‑on ownership of incident resolution, change execution, and service hygiene.
Responsibilities- Provide operational and administrative support of the applications in the cloud
- Continuous improvement and automation of the deployed systems
- Implementation of new tools and M365 functions
- Monitoring of incidents and troubleshooting
- Evaluation of the newest technologies for use in IT
- Development and maintenance of M365 security features
- Manage M365 applications administration interfaces
- Maintenance and implementation of third-party software (IAM, project planning software, etc.)
- Support on the Planning, developing and implementation for Azure Identity and Access management solutions
- Support on technical challenges for projects
- Support on Incidents (L3, L2)
Must-Have:
- Bachelor’s Degree in Computer Science of equivalent field of study with 6+ years in O365 technology experience, Office / Microsoft 365 Services, Azure Active Directory
- Experience with M365 applications (e.g. Exchange online, SharePoint online, MS Teams, Office Package, etc ) and operations, L3-L2 support, on-call support
- Ability to work in a virtual, global environment, teamwork, Technology enthusiast, Demonstrates a high passion and drive, Fluent in English (verbal, writing)
- Analytical and problem solving skills, Strong cross-functional skills, transcending across global teams, Willingness to take responsibility, develop and learn
- Excellent written and verbal communication skills, Ability to adapt to changes,Positive and proactive attitude, Ambitious and willing to go the extra mile, Creativity, Flexibility, Innovation, collaboration
Nice-To-Have:
- Microsoft 365 and Azure Certification, Linux/Unix, MS Graph API (Basic)
- Experience with PowerShell scripts, Agile and Continuous Delivery and methodologies, Azure DevOps
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
