Operations Associate - Fulfillment

$100,000 - $150,000
Full-time / Onsite (5 days/week)

As an Operations Associate focused on partnerships, you’ll be instrumental in expanding our pharmacy network from a handful of partners to thousands, directly impacting the healthcare industry's evolution. You will work with cross-functional teams, including operations, engineering, and growth to ensure successful partner integration and optimize logistics, enhancing service levels and the patient experience. Additionally, you will dive deep into data, reporting key performance indicators (KPIs) to executives to guide strategic decisions and drive network growth.

• Obsessed with the details and quick to follow up—you're on top of every thread, keeping internal teams and external partners aligned and moving fast

• Onboard new sellers onto our platform

• Maintain highly accurate trackers of performance, growth, and communications

• Create dashboards, spreadsheets, Powerpoint decks, SQL queries, and python scripts, leveraging skills in researching data to tell stories that enable executives to make strategic decisions

• Embrace challenges that push you to grow both personally and professionally

• Demonstrate ownership and initiative in a fast-paced, collaborative environment, driven by a passion for improving patient lives and making a meaningful impact across the organization.

• You possess a Bachelor’s Degree in Business or a STEM field

• You have 1-2 years of experience as a project manager

• Your first instinct when presented a problem is to evaluate all of the data

• You have exceptional verbal, written communication, and presentation skills

• You possess a keen eye for detail and a talent for organization

• You have a bias for action and implement change quickly as well as respond positively to a fast-paced and constantly changing environment

• You’re excited about working in-person with our team in San Francisco, CA

We’re building something ambitious, and we know that great teams are the foundation of great companies. At Mochi, you’ll work with collaborative people, move quickly, and help shape the future of our organization. If you’re excited by impact, ownership, and growth, we want to hear from you.

At Mochi Health, we believe you do your best work when you feel your best. From thoughtfully designed perks and healthcare options to high-impact work and real ownership, everything here is built to support you.

🥗 Daily Meals and Espresso Bar - Breakfast, lunch, and dinner every weekday. Our on-site barista keeps the espresso and matcha flowing all day

💰 Pre-Tax Commuter Perks - Save on transit and parking through pre-tax commuter benefits

💸 Top-of-Market Compensation - We offer competitive salaries along with generous equity packages so you can share in the success you help create

💣 Profitable and Rapid Growth - We’re scaling fast, with financial discipline and long-term vision. No VC constraints, just sustainable momentum and smart decisions

🚀 High-Impact Work - Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide

👩‍💻 World-Class Team - Collaborate with teammates from Tesla, SpaceX, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure

✨ Comprehensive Benefits - 401(k) with match, generous time off, life insurance, and high-quality medical, dental, and vision plans.

🌴 Time to Recharge – Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive.

🧘 Wellness First – From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority

🎉 Team Socials and Community - We make time to connect through regular socials, happy hours, and spontaneous events. Our stocked kitchen doesn’t hurt either

📍 Downtown SF HQ - Our San Francisco office is just steps from BART, Muni, and great food. It’s designed for deep work and casual collaboration

The base salary for this full-time position ranges from $100,000 to $150,000, in addition to equity and benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.

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