Operations Processor ( Back Office - Treasury Implementation )

About Wells Fargo India & Philippines:

Wells Fargo India & Philippines is a critical component of Wells Fargo’s strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology, operations, and corporate support teams of Wells Fargo. It engages in application development and support, testing, other technology functions, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo’s needs. It currently has offices in Bengaluru, Chennai, Hyderabad, and Manila.

About this role:

Wells Fargo is seeking an Operations Processor who will be part of the client onboarding team

In this role, you will:

• Provide maintenance and implementation support for moderately complex treasury management products and services.
• Coordinate with customer service representatives regarding submitted customer requests.
• Ensure customer implementation data is accurately captured/recorded, and systems are correctly installed.
• Communicate product dependencies and establishes timeline for implementation.
• Act as a liaison between the sales officers, vendors, Relationship Managers and client services as needed to deliver quality services that meet client needs.
• May perform post implementation analysis.

Required Qualifications, International:

• Experience in Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of financial services
• Completed 2 years in College

Desired Qualifications:

• Essential computer skills including outlook, excel, word, and SharePoint. Preferably strong knowledge with Excel.
• Attention to detail and accuracy
• Strong written and oral communication skills
• Demonstrated organizational skills

Job Expectations:

• Role is already reporting onsite following a hybrid set up
• Role follows rotating shifts on a quarterly basis:
  • 1st shift is 2:00PM – 11:00PM
  • 2nd shift is 6:00PM – 3:00AM
  • 3rd shift is 10:00PM – 7:00AM

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.