The Organizational Change Specialist will execute change management strategies to transition functional teams to the new Global Business Solutions+ model. This role involves engaging stakeholders, coordinating training and communication activities, and tracking change metrics to ensure successful initiatives.
The Organizational Change Specialist will implement the change leadership plan to successfully transition specific functional teams and their business partners to the new Global Business Solutions+ (GBS+) model.
This role requires an experienced change professional who has excelled in delivering change in complex programs and has a strong track record of success in organizational change, employee engagement, and business readiness. The success of their efforts will result in on-time transition, change risk mitigation and optimized benefit realization.
Key Responsibilities:
- Implement change management strategies and plans that maximize employee adoption and minimize resistance.
- Establish and ensure cross-functional integration of change leadership and business readiness with training and communications activities during transition.
- Engage function and business stakeholders to understand change impacts and mitigate risk
- Facilitate business readiness forums and coordinate efforts across functions
- Coordinate with communications, talent and PMO teams to deliver a smooth transition
- Track readiness, adoption and proficiency metrics and adjust approach as necessary
- Coach local leaders and people managers to effectively lead their teams through change
- Support and promote the One Company vision
Basic Qualifications:
- Bachelor’s Degree in Organization Psychology, Business Administration or related field
- Experience working with change leadership (management) principles and methodologies
- 10-12 years of experience managing best practice organizational change, leadership coaching, change management, communications, organizational development and/or business readiness programs
- Proficient with MS Office suite, including MS Teams, MS Forms, PowerBI
- Ability to travel up to 20% both domestically and internationally
Preferred Qualifications:
- Change Management certification (CCMP, Prosci ADKAR®, or equivalent)
- Experience with the implementation of change leadership programs to support large complex projects (e.g., ERP Systems, business transformation, business process reengineering, shared services, outsourcing solutions, etc.)
- Strong interpersonal skills with demonstrated ability to facilitate collaboration
- Proven track record of influencing and negotiation skills that inspire trust and quickly build credibility between key stakeholders
- Ability to work well between functions and across all levels of the business, including coaching aptitude at the senior management, department management and staff line levels
- Proven experience driving progress and the ability to interpret, develop and present information to multiple audiences, and understands and anticipates reactions to determining needs
- Experience in managing the details of complex programs and delivering results
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