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JPMorganChase

Payments - Merchant Services Business Development Manager - Vice President

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Hybrid
Singapore
Hybrid
Singapore

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Job Description
Join the APAC Payments Merchant Services team based in Singapore, providing acquiring solutions to global multinationals and subsidiaries of J.P. Morgan's multinational clients. As the Business Development Manager, you'll work closely with the Global Payments Sales team and other Wholesale Banking Product verticals to deliver innovative payment solutions. Your role will involve marketing the firm's Global Merchant Services capabilities and growing cross-border revenue. You'll be a thought leader, developing a vision for the business area and increasing revenue through a robust sales pipeline.
As a Merchant Services Payments Business Development Manager - Vice President within the APAC Merchant Services team, you will be reporting to the Managing Director, Head of EMEA & APAC Sales & Relationship Manger. In this role, you will be responsible for prospecting, pitching, and closing payables solutions for corporate, financial institutions, healthcare, public sector, and multi-national clients. You will identify potential clients, present acquiring solutions, and finalize deals. You will need a deep understanding of the payments industry and a history of managing complex client transactions. Your responsibilities will also include overseeing the sales cycle, identifying unsolicited client opportunities, and maintaining a robust sales pipeline. You will also work with global cross-functional teams on deal negotiations and pipeline management.
Job Responsibilities
  • Meet and exceed assigned revenue goals
  • Lead global cross-functional deal teams
  • Prepare and delivery of presentations with demonstrable ownership of all aspects of the sales cycle
  • Support pricing and proposal writing process as needed
  • Assist with the planning and delivery of the strategic product roadmap through collaboration with clients, sales, segment teams, channel partners, and other product owners within the payables and receivables business
  • Identify client needs and upsell/cross sell MS APAC products by acting as a consultant for clients by providing consultancy, data analytics and advice on how to best utilize the products and services of J.P. Morgan Merchant Services in APAC
  • Provide clients with comprehensive merchant acquiring payment landscape in APAC, build business cases with clients and guide their decision-making process
  • Build partnerships with the Bankers in key account planning, including setting and implementing the account strategies and support the Bankers in client on-boarding from Payments product aspects. Lead and coordinate regional Request for Proposals (RFP's) with parent Head Quartered (HQ) and country coverage team
  • Maintain accurate records of client interactions; proactive reporting or dashboards on an agreed frequency
  • Understand the unique challenges and requirements in the industry/client segment and partner with internal stakeholders in the development, implementation and delivery of complex products and solutions
  • Identify improvements to existing systems/products & processes as well as opportunities for new products & services in region

Required Qualifications, Skills and Capabilities
  • Bachelor's degree in Business, Finance or Economics related disciplines
  • Minimum 5 years of experience in payment processing and merchant acquisition (various payment methods and their checkout experience, consumer behaviours in APAC and worldwide)
  • Demonstrable track record of successful selling to and managing relationships with large / complex organisations within the Merchant Services environment
  • Demonstrate your experience in delivering client-focused solutions based upon their needs with a proven track record of building and maintaining relationships with senior level executives in EMEA/US/Asia Pacific (APAC) / Latin American (LATAM)
  • Knowledge, skills and experience to established network and experience working with Local Corporates and Multinational corporation clients
  • Demonstrate your ability to influence senior decision makers, internal stakeholders and peer group
  • Demonstrate experience selling, negotiation and influencing skills
  • Demonstrate partnership skills with internal and external stakeholders

Preferred qualifications, capabilities and skills
  • Head Quartered (HQ) APAC client experience is preferred but HQ subsidiary experience would also be considered
  • Master's degree preferred
  • Proficient in Mandarin to liaise with Chinese speaking clients based across APAC region
  • Some APAC travel, and potential EMEA/US travel required (circa 20%)

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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