Squircle IT Consulting Services Pvt Ltd Jobs

PKI

Squircle IT Consulting Services Pvt Ltd

PKI

Reposted One Month Ago

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In-Office

Chennai, Tamil Nadu, IND

Mid level

In-Office

Chennai, Tamil Nadu, IND

Mid level

Provide PKI and Windows Active Directory support: resolve tickets within SLA, manage shifts, coach junior staff, update knowledge base and SOPs, participate in Sev1/bridge calls and CoE meetings, ensure regulatory compliance.

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Company Description

Squircle IT Consulting Services is a leading IT solutions and servicesBangalore company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best Technology and Domain expertise in PeopleSoft to offer a full spectrum of services ranging from Implementation, Business Consulting to Support.

Job Description

Skills: PKI

Location: Chennai

Exp: lineups 2-4 Years. + BOND = 5.5 LPA

Interview Location: Chennai Noida

JD:

Hire Windows AD resources & provide training (1.) Independently resolve tickets within SLA

Adheres to standard operating procedures / work instructions

Provides inputs to modify/update/design standard operating procedures / work instructions

Follow the escalation process

Follow the shift hand-over process

Update the knowledge base

Coaching freshers to be independent

Coaching analysts for correct routing of tickets, capturing critical information

Technically upgrade across versions of environment when required

Managing independent shifts

Complies to regulatory requirements

Participate in CoE meetings - sharing and acquring knowledge

Participate in Sev1/ Bridge calls

Pease Share with me Windows Active Directory Profile

Additional Information

.All your information will be kept confidential according to EEO guidelines.

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