Portfolio Manager - Client Migrations - Senior Associate

Job Description
As a Portfolio Management Senior associate, you'll play a pivotal role ensuring the efficiency and accuracy of the book of work.
Central Migrations Office (CMO) portfolio management team is responsible for the intake, reporting, tracking and oversight of migrations impacting clients using treasury and merchant service products. Assigned CMO project teams ensure that the migration experience for the client is as seamless as possible. The portfolio management team oversees the entire book of work; managing reporting tools, program analysis across projects, intake of new projects, and weekly portfolio meetings. Our priority is creating an efficient set of processes with consistent implementation across our project, design, design, and client support managers to ensure repeatable/reliable reporting is delivered to our stakeholders and partners.
Job Responsibilities:

• Lean into partner forums to identify new projects (intake) and collect information required to confirm the product change is migration and the high-level scope so that a team can be assigned. Actively participate in weekly intake review, help with agenda preparation.
• Partner with project and program managers to set up and manage projects in our reporting suite so that stakeholder reporting is comprehensive. Proactively validate the book of work output for accuracy and completeness. Identify gaps and anomalies and raise for discussion.
• Enable the team to efficiently and timely prepare for various forums, to respond to management asks, for status or ad hoc reporting.
• Lead weekly pipeline review meetings, prepare recap minutes and action items, ensure team is aware when they are expected to present deep dive. Plan for and prepare agendas.
• Ensure owners are completing actions logged week to week, including proactive reminders/context lingering actions or update of data in tools.
• Support updates to reporting framework/tools such as requesting new data points, adding new data points, and preparing templates/output. Prepare requirements for reporting requiring implementation from partner teams.
• Prepare and maintenance of various project artifacts, including Operating Model Documentation, best practices, and SharePoint. Support preparation of training materials and distribution of information to team.
• Bring forward ideas to improve the process, efficiency, and reporting of the team. Support the communication and governance across the entire portfolio such as reporting on major milestones and risk.

Required qualifications, capabilities, and skills:

• 3 + years of project delivery experience as a project manager
• 1+ year supporting program and/or portfolio management reporting
• Strong analytical and problem solving skills, with desire to submerge into the detail of a topic, issue or deliverable to understand the underlying concept
• Self-starter; proven ability to work independently to meet deadlines; aptitude to learn new skills/tools
• Strong experience collecting and organizing information into high quality presentations, training, and documentation
• Keen attention to detail, ability to juggle multiple priorities that change quickly, and thrive in a varied, fast-paced environment.
• Able to communicate effectively, drive consensus, gather & synthesize information, and influence relationships at all levels
• High proficiency in key MS Office applications (Word, Excel, Power Point and Visio)

Preferred qualifications, capabilities, and skills:

• Basic SharePoint page, list, and navigation experience
• Exposure to payment and/or merchant services products through project execution or client service
• Tracked projects using Workfront and/or MyPM
• Exposure to client operations, migrations, and/or product implementations

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.