Principal Platform Engineer

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

We seek a highly skilled and experienced Principal Platform Engineer to join our dynamic team in Bangalore. This position is ideal for someone with a deep understanding of RHEL, KVM, and OpenStack environments. The candidate will be instrumental in integrating new hardware, debugging, supporting open-source software, and leading a team of platform engineers to ensure efficient and innovative platform solutions.

Roles and Responsibilities

• Lead and mentor a team of platform engineers in the development, implementation, and optimization of platform solutions.
• Oversee the integration of new hardware into existing networks and systems while ensuring minimal disruption to operations.
• Debug and provide expert-level support for OpenStack and other open-source platforms.
• Develop and maintain efficient CI/CD pipelines using Jenkins and other tools to facilitate seamless delivery of software products.
• Design and implement robust database solutions using PostgreSQL.
• Ensure the security and stability of platform architecture through proactive assessment and upgrades.
• Collaborate with cross-functional teams to align platform engineering strategies with overall business objectives.
• Stay abreast of industry trends and advancements in technology, applying insights to drive continuous improvement.

Desired skills & experience

• Bachelor’s degree in computer science, Engineering, or a related field, Master’s degree preferred. Minimum of 8 years of experience in platform engineering with a proven track record in a similar leadership role
• Extensive experience with RHEL, KVM, and OpenStack environments.
• Proficient in programming languages such as Python and Java.
• In-depth knowledge of Jenkins, delivery pipelines, and PostgreSQL.
• Demonstrated ability to lead and manage a team of engineers.
• Strong problem-solving skills and ability to troubleshoot complex issues efficiently.
• Excellent communication and collaboration skills to effectively work with various stakeholders and external partners.

Good to have:

• Certifications in Red Hat Enterprise Linux (RHEL), OpenStack, or similar technologies.
• Experience in developing and supporting large-scale, high-availability platform architectures.
• Familiarity with additional open-source tools and frameworks.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.