As a Product Director in our Commerce organization, you will lead the development of core Marketing Tools while overseeing the Email Campaigns business line. Your work will directly shape how hundreds of thousands of businesses—representing billions in GPV—connect with their customers and grow on Squarespace.
The Marketing Tools team enables merchants to build lasting customer relationships through personalized communication, targeted campaigns, and scalable solutions for managing data, segmentation, and outreach. In this role, you will drive product strategy, set goals, cultivate team culture, and oversee career development to ensure we deliver impactful products. You will also own reporting on the Email Campaigns revenue line, providing bi-weekly performance updates to the executive team.
You will report directly to the Head of Commerce. While our preference is for you to be on-site 2-3 days a week in our Dublin, Ireland office or NYC headquarters, we are also open considering remote applicants (U.S. or Ireland only).
You'll Get To- Establish a shared vision for the CRM, Email Campaigns, and Automation products along with a medium and long-term strategy for your teams that helps to prioritize product roadmaps
- Oversee and manage the Email Campaigns business: report on bi-weekly revenue numbers, strategize on engagement and GTM strategies, evangelize the business internally and lead the product roadmap decisions
- Develop and lead Marketing Tools product strategies that deepen customer engagement, foster innovation, and seamlessly integrate with Squarespace's broader product ecosystem.
- Lead and mentor a team of product managers in driving customer value through hypothesis-driven development processes.
- Lead the hiring and development of product managers on your teams
- Work with Engineering and Design functional leads to create impact across the team, and step in to help resolve blockers or challenges to delivery of outcomes
- Lead the definition and strategy of cross-team projects
- Work with team members within the department and throughout the organization, promoting understanding on strategy and managing cross-team requirements
- Help shape processes and standards for product management at Squarespace
- 10+ years of experience in product management
- Demonstrated technical and product experience leading teams in CRM development.
- 3+ years of experience leading diverse teams of product managers in collaborative environments
- Natural enthusiasm and strong motivator with a high sense of urgency
- Excellent leadership skills and ability to build strong relationships across distinct stakeholders
- Experience applying hypothesis-driven development processes and driving user growth and engagement through experimentation, iteration, and learning
- Keen product intuition and UX design sensibilities, with a strong desire to discover and fulfill the needs of users
- Technical background a plus
- Health insurance with 100% covered premiums for you, your spouse or partner and your dependent children including medical, dental, and vision
- Life and Income Protection
- Fertility and adoption benefits
- Headspace mindfulness app subscription
- Global Employee Assistance Program
- Pension benefits with employer match
- Flexible paid time off
- 26 weeks paid maternity leave & 12 weeks paid paternity leave
- 2 weeks paid family care leave
- Education reimbursement
- Employee donation match to community organizations
- 8 Global Employee Resource Groups (ERGs)
- Free lunch and snacks
- Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral
Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit https://www.squarespace.com/about/careers.
Our CommitmentToday, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
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