JPMorganChase
Product Manager - Payment Experiences and Services
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Job Description
Join us for an exciting opportunity to lead product innovation and exceed customer expectations.
As a Product Manager within the Payment Experiences and Services team, you will innovate new product offerings and lead the end-to-end product life cycle. You will strategize and manage the backlog of critical platform and partner initiatives, supporting platform modernization and delivering leading payment capabilities for customers.
Job Responsibilities
- Partner with PxS technology team, design, and other product managers to support cross-line of business product strategy and vision.
- Manage and refine product backlog initiatives to drive value in accordance with Payments and stakeholder priorities.
- Execute business and technical requirement analysis and definition, creating initiatives, epics, and managing Jira.
- Build and manage key relationships and communications with stakeholders to ensure alignment across groups and obtain commitments for dependencies.
- Engage with and validate features to ensure client/customer and user problems are solved, including partnering with technology, design, and analytics.
- Act as a strategic partner to product managers across the Payments organization.
Required Qualifications, Capabilities, and Skills
- 7+ years of digital product, financial services, technology, or project management experience.
- Bachelor's degree required.
- Experience in defining and building out product backlogs, roadmaps, and business models.
- Ability to work independently, manage expectations, and communicate effectively across teams, including global team members in the United States, and across different time zones.
- Knowledgeable in technology, payments architecture, and digital space.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.