Own and improve the Marketplace platform end-to-end, enforcing catalogue governance, pricing and availability controls, SOPs, and order-flow accuracy. Drive cross-functional fixes with Engineering, Sales, Operations, and Finance, track KPIs (invalid orders, cancellations, catalogue hygiene), and implement scalable processes to reduce cancellations and ensure only valid, serviceable products are sold.
Job Title: Product Owner – Marketplace (Catalogue & Operations Focus)
Employment Type: Contract
Job Overview
We are looking for a highly accountable, execution-driven Product Owner to take full ownership of our Marketplace platform. This role is critical in bringing structure, governance, and operational discipline to catalogue management, pricing control, and order flow.
You will be responsible for ensuring that every product listed on the platform is valid, serviceable, accurately priced, and aligned with business rules. This role requires a hands-on problem solver who can identify gaps, enforce processes, and drive measurable improvements across the marketplace ecosystem.
ResponsibilityMarketplace Ownership- Own the Marketplace platform end-to-end, including catalogue, pricing, availability, and operations
- Act as the single point of accountability for all marketplace-related issues and performance
- Drive platform reliability, accuracy, and business alignment
- Audit and eliminate duplicate, irrelevant, or non-serviceable product listings
- Define and enforce catalogue quality standards and governance frameworks
- Implement structured workflows for product onboarding and approvals
- Ensure ongoing catalogue hygiene and consistency at scale
- Ensure all product pricing is accurate, approved, and visible only where applicable
- Enforce strict controls to prevent incorrect or unauthorized pricing
- Align product availability with real-time inventory and fulfillment capabilities
- Eliminate listings that cannot be fulfilled or are out of stock
- Establish and standardize SOPs for:
- Product listing and onboarding
- Pricing updates and approvals
- Order validation and processing
- Catalogue modifications
- Drive compliance across teams; eliminate ad-hoc or unstructured updates
- Introduce scalable, repeatable processes that improve efficiency and control
- Reduce and eliminate order cancellations caused by invalid or incorrect listings
- Ensure alignment with PO-based ordering and business rules
- Partner with Sales, Operations, and Finance to streamline order workflows
- Improve customer experience by ensuring only valid and actionable orders are processed
- Work closely with Engineering to drive platform fixes, enhancements, and automation
- Partner with Sales and Operations to validate workflows and enforce governance
- Collaborate with Finance to ensure compliance with payment and ordering policies
- Act as the bridge between business stakeholders and technical teams
- Define and track key performance metrics, including:
- Invalid orders and cancellation rates
- Catalogue accuracy and hygiene
- Product availability compliance
- Publish regular reports with insights, root cause analysis, and action plans
- Continuously identify improvement opportunities and drive execution
- 5–10+ years of experience in Product Ownership, Marketplace, or E-commerce platforms
- Strong expertise in catalogue management and product governance
- Solid technical understanding (APIs, backend systems, workflows, SaaS platforms)
- Proven track record of fixing broken processes and implementing scalable structures
- Strong ownership mindset with a focus on outcomes, not coordination
- Experience with B2B marketplaces or IT commerce platforms
- Exposure to inventory-linked or supply chain-integrated systems
- Experience working with distributed/global teams
- You take initiative and act without needing repeated direction
- You are decisive and comfortable making judgment calls in ambiguous situations
- You are process-driven with strong attention to detail
- You thrive in fixing inefficiencies and bringing structure to unorganized systems
- You take full accountability for outcomes and follow through on execution
- Marketplace contains invalid, duplicate, and unnecessary product listings
- Pricing inconsistencies are leading to incorrect and non-compliant orders
- Orders are being placed for products that are not available or serviceable
- Lack of ownership and governance in catalogue updates and workflows
- Gaps between defined processes and actual execution
Similar Jobs
Financial Services
Owns delivery and continuous improvement of credit monitoring products within wholesale lending services. Partners with business and technology stakeholders to gather requirements, design solutions, manage the product backlog, coordinate user acceptance testing, support production incidents, and oversee change readiness, risk controls, and regulatory adherence. Develops automated regression testing, resolves operational issues, and drives process and product transformations across cross-functional teams.
Top Skills:
Agile MethodologyAlteryxJIRAExcelMicrosoft PowerpointMicrosoft VisioMicrosoft WordTableau
Healthtech
Owns development and product management for service or analytic products. Translates product strategy into agile execution by prioritizing backlogs, writing user stories, defining acceptance criteria, accepting completed work, and coordinating cross-functional teams, stakeholders, and vendors. Maintains product roadmaps, supports release planning, validates testing, tracks delivery metrics, and communicates product capabilities and status to leadership. Requires strong prioritization, communication, estimation, and requirements translation skills.
Top Skills:
AgileSafeScrum
Aerospace • Security • Energy • Industrial
Owns product backlogs, requirements, user stories, acceptance criteria, release plans, and feature prioritization for Honeywell’s Industrial IoT solutions. Partners with Product Managers, stakeholders, and Scrum teams to define scope, value, trade-offs, and delivery plans. Leads Agile ceremonies, manages blockers, analyzes industry trends, and tracks post-launch adoption, business value, and customer satisfaction. Requires extensive software development, Product Owner or Business Analyst experience, HVAC domain knowledge, and strong stakeholder management.
Top Skills:
AgileDesign ThinkingHvacIndustrial IotKanbanScrumUx
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
