Program Manager (UTE)

Company Description

About Sutherland

Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA.We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland
Unlocking digital performance. Delivering measurable results.

Job Description

• Project Coordination & Management:

  • Oversee and manage multiple complex projects simultaneously. 
  • Coordinate activities between projects to ensure they align with the program's objectives. 
  • Manage project interdependencies and ensure smooth execution. 
  • Facilitate communication among a program's cross-functional team. 

• Resource & Budget Management:

  • Manage budgets, timelines, and resources for the program. 
  • Monitor program progress and performance. 
  • Identify and mitigate program risks and issues. 

• Stakeholder Management:

  • Collaborate with cross-functional teams and stakeholders. 
  • Communicate program progress and issues to stakeholders. 
  • Manage stakeholder expectations and address concerns. 

• Program Monitoring & Improvement:

  • Track program progress and performance. 
  • Identify areas for improvement and implement changes. 
  • Ensure the program delivers the intended benefits. 

• Leadership & Team Management:

  • Provide guidance and support to project managers and team members. 
  • Foster a collaborative and high-performing team environment. 
  • Lead with influence, relying on facilitation, collaboration, and vision setting. 

• Strategic Planning & Alignment:

  • Align program scope and success metrics to measurable business benefits. 
  • Develop and implement program strategies that align with organizational goals. 
  • Ensure programs contribute to broader business outcomes. 

Qualifications

Required skills and qualifications

• Five or more years of experience in an upper-management role, preferably in program management
• Exceptional skills in leadership, time management, facilitation, and organization
• Experience in managing stakeholders
• Working knowledge of digital marketing
• Outstanding knowledge of change management principles and performance evaluation processes

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in business administration or related field
• Strong working knowledge of Salesforce CRM software
• Experience in proposal writing

Additional Information

All your information will be kept confidential according to EEO guidelines.