Similar Jobs at Cleo
Cloud • eCommerce • Information Technology • Professional Services • Software
The EDI Support Engineer manages the CIC environment, responds to alerts, troubleshoots issues, and ensures customer support in the Cleo B2B cloud systems.
Top Skills:
Ansi X12As2Edi MappingEdifactFlat FilesFtpHTTPSftpXML
Cloud • eCommerce • Information Technology • Professional Services • Software
The Senior Support Engineer will manage EDI environments, troubleshoot customer issues, and ensure effective communication and problem-solving for data-related EDI challenges.
Top Skills:
As2EdiFlat FilesFtp/SHttp/SSftpSQLXML
Cloud • eCommerce • Information Technology • Professional Services • Software
The role involves managing the Cleo B2B Cloud environment, troubleshooting EDI issues, and providing support to customers while collaborating with internal teams.
Top Skills:
Ansi X12As2EdiEdifactFtp/SHttp/SSftpSQLXML
The Position
Cleo's Professional Services Project Management Office (PMO) is looking for a Project Manager to support and be a part of our organization's continued growth! The ideal candidate can present a successful record of delivering cloud-based, integration-focused solutions to external customers with bonus points for B2B Integration and/or EDI experience. The Project Manager will coordinate closely with both customer and internal teams and be responsible for the successful implementation of Cleo products and services. You will work closely with cross-functional teams on approved projects and ensure delivery outcomes are achieved within scope, schedule, budget, and quality constraints. The Project Manager must feel comfortable working with Executive and Senior Leadership, Client Stakeholders, and Implementation Engineers. You will be a great fit if you are organized, possess a strong project management mindset with technical chops, stellar communication skills, and a readiness to grow and be challenged as part of a high performing team.
What you will be doing
Requirements
Cleo's Professional Services Project Management Office (PMO) is looking for a Project Manager to support and be a part of our organization's continued growth! The ideal candidate can present a successful record of delivering cloud-based, integration-focused solutions to external customers with bonus points for B2B Integration and/or EDI experience. The Project Manager will coordinate closely with both customer and internal teams and be responsible for the successful implementation of Cleo products and services. You will work closely with cross-functional teams on approved projects and ensure delivery outcomes are achieved within scope, schedule, budget, and quality constraints. The Project Manager must feel comfortable working with Executive and Senior Leadership, Client Stakeholders, and Implementation Engineers. You will be a great fit if you are organized, possess a strong project management mindset with technical chops, stellar communication skills, and a readiness to grow and be challenged as part of a high performing team.
What you will be doing
- Manage a portfolio of projects including efforts tied to strategic accounts
- Deliver value to our customers by owning project delivery outcomes from kickoff to closure for customer facing solutions
- Communicate regularly with project stakeholders on status, schedule, budget, and risk factors through each project phase
- Conduct project kickoffs, planning sessions, and regular delivery meetings
- Lead teams consisting of implementation engineers and influence everyone around you to deliver positive results for both Cleo and our customers
- Understand and communicate the value of Cleo's solutions to our customers
- Thrive on assuming ownership for all project deliverables and outcomes
- Support organizational growth by following best practices related to time accounting, forecasting, and budgetary management
- Effectively communicate all project activities and needs with the customer and liaise with implementation engineers and other departments that support your projects
- Help shape a growing and results-focused PMO with your delivery experience and strong project management skillset
Requirements
- Bachelor's degree in Computer Science, Management Information Systems, or related field
- 6+ years of work experience in Project Management with a desire for continued growth in the profession
- Project Management Professional (PMP) certification preferred
- Prior experience with EDI, MFT, data movement, or file transfer technologies highly preferred
- Experience managing resources, schedules and budgets within Project Portfolio Management (PPM) or related software tools
- Must be well organized and detail oriented
- Demonstrated experience delivering cloud-based technology solutions
- Exceptional stakeholder management and executive presentation skills
- Skilled with interacting and coordinating across multiple business and technical teams
- Ability to manage a portfolio of multiple customer projects concurrently
Note : This is a complete night role with timings 7PM- 4AM IST. This is a remote opportunity. Apply only if you are fine with this shift.
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
