Lead a team of quality engineers to define and implement end-to-end testing strategies for voice platform applications. Oversee test planning, execution, defect management, metric definition, cross-team collaboration, and mentoring to ensure delivery quality and accelerate the application lifecycle.
Project Role : Quality Engineering Lead
Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
Must have skills : Genesys Voice Platform
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Quality Engineering Lead, a typical day involves guiding a team of quality engineers by coordinating multi-disciplinary planning and integrating various ecosystem components to enhance delivery speed and ensure high-quality standards throughout the application lifecycle. This role requires overseeing the development of comprehensive testing strategies that align with business and functional requirements. The day also includes defining and implementing key performance metrics to monitor testing activities, managing test execution, and facilitating defect resolution to maintain the overall quality of the product. Collaboration across teams and continuous process improvement are integral parts of the daily routine.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the development and implementation of quality assurance processes to ensure consistent delivery standards.
- Facilitate communication between cross-functional teams to align quality objectives with project goals.
- Mentor junior team members to foster professional growth and enhance team capabilities.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Genesys Voice Platform.
- Strong knowledge of quality assurance methodologies and testing frameworks related to voice platform technologies.
- Experience in designing and executing comprehensive test plans and strategies for complex software systems.
- Ability to analyze and interpret test results to identify defects and areas for improvement.
- Familiarity with defect tracking tools and test management software to streamline quality processes.
- Excellent problem-solving skills with a focus on delivering scalable and effective quality solutions.
Additional Information:
- The candidate should have minimum 5 years of experience in Genesys Voice Platform.
- This position is based at our Chennai office.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
Must have skills : Genesys Voice Platform
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Quality Engineering Lead, a typical day involves guiding a team of quality engineers by coordinating multi-disciplinary planning and integrating various ecosystem components to enhance delivery speed and ensure high-quality standards throughout the application lifecycle. This role requires overseeing the development of comprehensive testing strategies that align with business and functional requirements. The day also includes defining and implementing key performance metrics to monitor testing activities, managing test execution, and facilitating defect resolution to maintain the overall quality of the product. Collaboration across teams and continuous process improvement are integral parts of the daily routine.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the development and implementation of quality assurance processes to ensure consistent delivery standards.
- Facilitate communication between cross-functional teams to align quality objectives with project goals.
- Mentor junior team members to foster professional growth and enhance team capabilities.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Genesys Voice Platform.
- Strong knowledge of quality assurance methodologies and testing frameworks related to voice platform technologies.
- Experience in designing and executing comprehensive test plans and strategies for complex software systems.
- Ability to analyze and interpret test results to identify defects and areas for improvement.
- Familiarity with defect tracking tools and test management software to streamline quality processes.
- Excellent problem-solving skills with a focus on delivering scalable and effective quality solutions.
Additional Information:
- The candidate should have minimum 5 years of experience in Genesys Voice Platform.
- This position is based at our Chennai office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture Chennai, Tamil Nadu, IND Office
Chennai, India
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