Leads quality engineering teams and develops end-to-end testing strategies, quality metrics, test execution, and defect-resolution processes. Supports and extends the ServiceNow FSO platform through configuration, feature implementations, software releases, integrations, plug-ins, and incident-ticket resolution. Requires ServiceNow implementation experience and CSA and CAD certifications; financial-domain and CSM/FSO implementation experience are preferred.
Project Role : Quality Engineering Lead
Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
Must have skills : Servicenow Tools Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Job Description: Potential Work
Responsible for supporting the existing core FSO platform functionality while also extending the platform capability via feature implementations. Contributes towards ServiceNow software releases via delivery of configuration tasks and features. Collaborates with scoped app team on installations of integrations and plug-ins as needed. Support incident tickets related to the platform and hosted applications.
Required:
At least 3 years of experience in ServiceNow implementations
Certified ServiceNow Systems Administrator (CSA)
Certified ServiceNow Application Developer (CAD)
Preferred:
4+ years of in-depth experience in ServiceNow implementations preferably in financial domain
Certified ServiceNow Implementer in CSM/FSO
15 years full time education
Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
Must have skills : Servicenow Tools Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Job Description: Potential Work
Responsible for supporting the existing core FSO platform functionality while also extending the platform capability via feature implementations. Contributes towards ServiceNow software releases via delivery of configuration tasks and features. Collaborates with scoped app team on installations of integrations and plug-ins as needed. Support incident tickets related to the platform and hosted applications.
Required:
At least 3 years of experience in ServiceNow implementations
Certified ServiceNow Systems Administrator (CSA)
Certified ServiceNow Application Developer (CAD)
Preferred:
4+ years of in-depth experience in ServiceNow implementations preferably in financial domain
Certified ServiceNow Implementer in CSM/FSO
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture Chennai, Tamil Nadu, IND Office
Chennai, India
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What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.


