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OVERALL ROLE
The Regional Projects Coordinator will oversee and coordinate a regional Banking client’s portfolio of APAC Facilities Management of FM Works and Minor Projects, reporting to the Regional Project Manager working in partnership with country teams who will manage actual delivery of works programs. The role will ensure that country teams follow established processes for planning, budgeting, obtaining of all required approvals as well as tracking completion of works and projects to schedule across 14 countries.
MAJOR RESPONSIBILITIES
- Acting as Projects Coordinator for FM Works and Minor Projects.
- Reporting to the Regional Project Manager working in partnership with country teams to manage actual delivery of works programs.
- Ensure clear communication, earn trust and maintain open, positive relationships with teams and clients.
- Track & Analyze overall program performance and actively engage with key client stakeholders, project delivery and facility teams to ensure that client program goals are being achieved.
- Provide guidance to country teams on how to maintain project data in various systems in accordance with standard operating processes and approvals, within reporting deadlines.
- Utilize Data Analytics tools to report on project data as entered into client systems to provide management reporting & analysis on overall program progress.
- Collaborate with global peers to ensure consistency, lessons learned, and best practices across regions.
- Further develops standards and procedures as business and customer needs evolve.
- Standardize processes to ensure business continuity in the event of change in team members.
- Oversee the assessments of all programs & services and develops solutions for systemic deficiencies.
CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Ideal Experience
- Min. 5 years of experience in facilities or property management; Proven ability to coordinate planned project and minor works end to end in a facilities management environment.
- Efficient with productivity software, including Microsoft Outlook, Word, Excel, Project, Visio and SharePoint
- Previous experience working with cross-functional teams to dive deep and find solutions to complex problems
- Exceptional communication skills; ability to support cross-functional teams through influence, advice, and modeled behavior versus micromanagement; excellent interpersonal skills; calm under pressure
- Proven self-starter with strong organizational skills, capacity to prioritize.
- Effective resource management and project management skills
Critical Competencies for Success
- Client Focus & Relationship Management
- Ease of interaction with a wide range and wide level of client staff
- Has a customer-oriented attitude
- Demonstrates proactive & professional approach to program delivery
- Project Management & Organizational Skills
- Excellent planning & organizational skills to prioritize work and meet tight deadlines
- Proven ability to manage multiple and complex operational matters on a daily basis
- Problem Solving & Strategic Thinking
- Capacity to deal with ambiguity and solve complex problems effectively
- Analytical, proven ability to solve problems using a quantitative approach
- Proven ability to employ holistic approaches and looks at long term solutions
Other Personal Characteristics
- Strong communicator – Excellent presentation skills and possesses strong verbal & written communication skills (English); also an active listener
- Passion for quality – has an eye for detail to make sure the best delivery of services
- Self-motivated; confident & energetic
- Ability to effectively deal with stressful situations
- Flexible – able to adapt to rapidly changing situations
- Strongly goal-oriented – able to focus on meeting all performance targets
- Is a team player – able to cooperate and work well with others to meet targets
- Proven ability to initiate and follow through with improvement initiatives
- Exhibits honesty & trustworthiness
- Open to new ideas & willing to challenge status quo
KEY STAKEHOLDERS
Regional Operation Director
Regional & Country Clients
REPORTING TO
Regional Project Manager
Location:
On-site –Bengaluru, KA, Mumbai, MHScheduled Weekly Hours:
48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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