The Revenue and Operations Specialist works towards meeting the Asia Pacific (AP) region’s strategic fundraising and Campaign 2030
priorities through administrative, organizational and operational functions. The Specialist is part of the centralised development operations team in AP and reports to the Chair of NCIS Board of Directors , AP. The Specialist provides centralised revenue processing support to AP development teams, mainly Australia, China, Hong Kong SAR, Indonesia, India and New Zealand. The Specialist also acts as the region’s revenue liaison for all development gifts raised for AP Business Units, including Mongolia, Solomon Islands and Papua New Guinea. In addition, the Specialist plays a role in providing executive support for leadership and development operation matters across the region. This position can works in a hybrid arrangement, either remotely working or from the TNC office, as needed based on demands of specific tasks.
The Revenue and Operations Specialist is responsible for processing, managing and tracking all revenue contributions and commitments raised by the Asia Pacific region. The Specialist collaborates with various stakeholders to ensure timely and accurate gift processing as per TNC’s best practices and compliance. The Specialist also supports revenue-related tasks and acts as the region’s revenue liaison to assist global fundraising teams to ensure development gifts are accurately recorded for AP in BB CRM. The Specialist may support in BBCRM data entries and ad-hoc projects and tasks that are revenue-related.
In addition, the Specialist may also provide varied development operations support, such as executive support to leadership, meeting scheduling, general administration support and acts as a backup for the regional development operations team as required.
The Specialist must maintain advanced skills with the systems in order to execute tasks and provide support to team members. They will
implement processes and practices in order to improve effectiveness based on their in-depth understanding of related policies and procedures. The Specialist will effectively communicate and collaborate widely with internal stakeholders. and assist staff in making decisions, solving problems, and improving workflows.
We’re Looking for You:
Have you ever asked yourself, “How can I make a difference?,” but you don’t know where to go or have the time to do it? Welcome to The Nature Conservancy. You have found the solution and now you can pointedly make a difference every day!
By joining our team, you will become part of a group that is a force for nature, people, and the planet. Our team consists of a dedicated group who are responsible for providing resources and guidance to chapters leading the conservation effort on multiple fronts and who expertly bring strategy and action together.
We're looking for an individual with fundraising or business development experience who wants to make a difference for nature and people. The Conservancy is a global conservation leader and one of the top fundraising charities in the United States.
RESPONSIBILITIES & SCOPE
- Process and manages all AP-managed commitments (pledges and intentions), outright gift processing and any other contributions
for AP Business Units (except Singapore).
- Create AP financial and non-financial adjustments for all AP Business Units
- Create Grant ID requests, in collaboration with all AP Business Units and Finance
- Development support for all AP quarterly pledge reviews, including Mongolia, Solomon Islands and Papua New Guinea.
- Troubleshooting of delayed processing and uncommitted batches, in collaboration with Development Operations Manager
- Ensure that all revenue coding adheres to SOP requirements and provides advice to local teams, in consultation with Development
Manager and Associate Director
- Assist in ad-hoc projects and tasks that are gift coding and revenue-related
- Provide varied development operations support, such as executive support to leadership, meeting scheduling, general
administration support
- Act independently on assigned tasks and exercise independent judgment based on analysis and experience.
- Coordinate a variety of complex projects, working within a defined timeline and budget.
- Ensure compliance with TNC policies and procedures, and external (donor/legal/IRS) requirements.
- Refer difficult questions and unusual problems to supervisor.
- Travel and work flexible hours as needed.
- Work is diversified and may not always fall under established practices and guidelines.
What You’ll Bring:
- Bachelor’s degree and 2 years’ experience or equivalent combination.
- Experience building relationships with staff, customers or similar.
- Experience generating reports and interpreting data.
- Experience in business writing, editing, and proofreading.
- Experience working across teams.
- Experience, coursework, or other training in principles and practices of relevant field.
Desired Qualifications:
- Strong organization skills, accuracy, and attention to detail.
- Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.
- Ability to analyze information for the purpose of coordinating and planning activities and solving problems.
- Ability to implement processes and strategic program goals.
- Ability to coordinate projects and work under pressure.
- Ability to use existing technology to achieve desired results.
- Experience interpreting guidelines to achieve desired results.
- Experience with database administration and spreadsheet software, including managing and tracking data.
- Knowledge of current trends in the specific field.
Job Family: PhilanthropyPay Grade: 5
Who We Are:
The Nature Conservancy’s mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world’s toughest challenges so that we can create a world in which people and nature thrive. We’re rooted in our mission and guided by our values, which include respect for all people, communities, and cultures. Whether it’s career development, flexible schedules, or a rewarding mission, there’s many reasons to love life inside TNC. Want a better insight to TNC? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.
One goal is to cultivate an inclusive work environment so that all our colleagues around the globe feel a sense of belonging and that their unique contributions to our mission are valued. In addition to the requirements in our job postings, we recognize that people come with talent and experiences outside of a job and consider each applicant’s unique experience. Please apply – we’d love to hear from you. To quote a popular saying at TNC, “you’ll join for the mission, and stay for the people.”
What We Bring:Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!
TNC offers competitive and comprehensive benefits packages tailored to the individual countries where we work. These may include health care benefits, retirement benefits, parental leave, paid time off, life insurance, and disability coverage as well as an employee assistance program and other life and well-being benefits. Learn more about our Benefits and Perks here.
We’re proud to offer a flexible work environment that supports the health and well-being of the people we employ.
Our recruiting process includes a rolling interview process to ensure we engage applicants in a timely manner. This means we may review applications in the order in which they are received. Once a strong candidate pool is identified, the role will be unposted. The timeline may vary depending on the expressed interest in the role, so we highly encourage candidates to apply as soon as possible.
Employees must submit their application by logging into Workday and applying via the Jobs Hub.
The Nature Conservancy is an Equal Opportunity Employer. Our commitment to equal employment opportunity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of all backgrounds, beliefs, and culture. Recruiting and mentoring staff to create an inclusive organization is a priority, and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.
The successful applicant must meet the requirements of The Nature Conservancy's background screening process.
TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to [email protected] with Request for Accommodation in the subject line.
