Company Description
Established in 1986, Sutherland is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30+ years.
Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com
Job Description
**Position Summary:**
As an RPA Developer, you will be responsible for designing, developing, and implementing Robotic Process Automation (RPA) solutions to streamline and automate business processes. You will work closely with business analysts, stakeholders, and other developers to ensure the successful delivery of RPA projects.
**Key Responsibilities:**
**Design and Development:** Develop RPA solutions using tools such as UiPath, Blue Prism, Automation Anywhere, or similar platforms.
**Process Analysis:** Work with business analysts to identify and analyze processes suitable for automation.
**Implementation:** Create and deploy RPA bots that meet business requirements and are efficient, scalable, and maintainable.
**Testing and Quality Assurance:** Conduct thorough testing of RPA bots to ensure accuracy and reliability. Debug and resolve issues as needed.
**Documentation:** Prepare comprehensive documentation for automated processes, including design documents, test plans, and user manuals.
**Collaboration:** Collaborate with cross-functional teams to understand requirements and deliver solutions that meet business needs.
**Support and Maintenance:** Provide ongoing support and maintenance for deployed RPA bots, including troubleshooting and optimizing performance.
**Compliance:** Ensure all RPA solutions comply with organizational policies, industry standards, and best practices.
Qualifications
**Qualifications:**
**Education:** Bachelor’s degree in Computer Science, Information Technology, or a related field.
**Experience:**
- Proven experience 6+ Years as an RPA Developer or similar role.
- Hands-on experience with RPA tools such as UiPath, Blue Prism, Automation Anywhere, etc.
- Experience in programming languages such as Python, Java, C#, or .NET is a plus.
**Technical Skills:**
- Strong understanding of RPA concepts and best practices.
- Proficiency in process analysis, design, and optimization.
- Familiarity with database systems and SQL.
**Preferred Qualifications:**
- RPA certification (e.g., UiPath Certified Professional, Blue Prism Developer Certification).
- Experience in integrating RPA solutions with other technologies such as AI/ML, OCR, and APIs.
- Knowledge of Agile methodologies and experience working in Agile teams.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Top Skills
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!
Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.
We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.
We call it One Sutherland. #MakeDigitalHuman
