The Sales Operations Specialist manages sales administration, optimizes processes, oversees CRM tools, and supports cross-functional projects to enhance sales efficiency.
Job Summary
We are a growing and dynamic global outsourcing firm headquartered in the US seeking a self -starter, tech-savvy, and highly organized Sales Operations Specialist to support and eventually lead our Sales Administration function.
This is a high-ownership, growth-focused role ideal for someone who is excited to take initiative, drive operational excellence, and grow into a leadership position within the Sales and Marketing teams. You’ll play a key role in supporting and optimizing how our Sales team functions daily—managing tools, data, processes, and special projects in a tech-forward environment.
Responsibilities:- Oversee Sales Administration, ensuring smooth daily operations, documentation upkeep, and campaign support
- Manage CRM and related tools (e.g., HubSpot or similar): maintain clean data, automate workflows, and support KPI tracking
- Develop and maintain dashboards, reports, and performance trackers for sales campaigns and team metrics
- Serve as a liaison between Sales and Technology, helping to identify gaps and implement smart tech and AI-powered solutions
- Coordinate across departments (Marketing, Recruiting, Operations) to align on project timelines, deliverables, and cross-functional needs
- Run light outbound campaigns using automation platforms—primarily LinkedIn tools—to support Sales team outreach
- Support special projects tied to revenue generation, sales ops, and marketing initiatives
- Create and manage internal documentation, including SOPs, training materials, and playbooks
- Champion new technology: evaluate, test, and implement tools (including AI) that improve productivity, automation, and reporting
- Contribute to sales support tasks, including research, scheduling, lead list management, and creating client-facing materials
- Identify and solve operational challenges proactively, with minimal oversight
- Grow into a leadership role within Sales or Marketing as the company scales
Qualifications:
- Excellent English communication skills—both written and spoken—with the confidence to work directly with U.S.-based teams and clients
- Highly organized and proactive, with strong project management skills and the ability to handle multiple initiatives independently
- Technically savvy, with a strong command of Google Workspace (especially Sheets with advanced functions, Slides, and Docs)
- Experience using CRM systems or similar tools to manage workflows, data, and reporting (HubSpot experience a plus)
- Quick to learn and apply AI tools, automation platforms, and new software systems
- Strong attention to detail and an analytical mindset
- Able to think independently, make smart decisions, and solve problems without heavy oversight
- 3+ years’ experience in virtual assistant, sales operations, or project coordination roles (BPO experience preferred)
- Bonus: Prior experience supporting a Sales or Sales Enablement team
Top Reasons to Join Our Team:
- Remote Work: Enjoy a full-time, 100% remote role with work-life balance.
- Supportive Environment: We foster a culture that values your contributions and provides the tools for success.
- Growth Opportunities: Expand your skill set through training and professional development.
- Meaningful Contribution: Play a vital role in our sales efforts, directly contributing to our company's growth and success. Your work will have a visible impact.
- Dynamic Team: Be part of a fast-paced and innovative team that is constantly learning and adapting to new challenges in the industry.
(Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, JazzHR. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.)
Top Skills
Ai Tools
Automation Platforms
Crm Systems
Google Workspace
Hubspot
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