Sales Support Specialist (Transformers Order Handling) - Germany Market

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The opportunity:

As a Sales Support Specialist for Transformer Business, you will be part of Indian Operation Center in India (INOPC), aiming to develop a global value chain, where key business activities, resources and expertise are shared across geographic boundaries to optimize value for Hitachi Energy customers across market. You will support Germany Demand side Team throughout the Order Handling Process.

How you’ll make an impact:

• Handling priority deliveries to support customer to meet their target and Order Entry & booking with SAP S4HANA / REIWA system.

• Activities include assisting the sales team with order processing, order acknowledgement, review of orders, order entry, etc.

• Creation of Purchase requisitions (PR) and Purchase Order (PO). Constant tracking & followup with internal and external suppliers.

• Liaise with freight forwarders with respect to shipments, customs etc. Invoicing customers in SAP system and send them to customers / internal sales team.

• Register and clear the supplier invoices. Resolve dispute invoices and liaise with accounts for unpaid/due invoices.

• Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Bachelor’s degree in electrical engineering. 2-5 years of work experience in order handling.

• Knowledge in SAP S4HANA system. Knowledge on all the SAP T codes related to SAP SD Module.

• Candidate should have excellent knowledge of SAP SD processes - order management, contract management, pricing, delivery, and billing.

• Good written and verbal communication skills with strong organization and time.

• Ability to handle many proposals & Tasks simultaneously. Ability to perform data entry for proposals & orders using internal tools.

• Proficiency in both spoken & written English and German (B1 Level) language is required.