Sales Support Specialist (Transformers Tendering) - UK Market

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The opportunity: 

As a Sales Support Specialist for Transformer Business, you will be part of Indian Operation Center in India (INOPC), aiming to develop a global value chain, where key business activities, resources and expertise are shared across geographic boundaries to optimize value for Hitachi Energy customers across market. You will support United Kingdom Demand side Team throughout the Sales Process.

How you’ll make an impact:

• Write value added proposals for mainstream transformers and ensure they are captured in current tools. Responsible for all technical, financial (costs and prices) and management aspects of bids/estimates/ proposal.

• Review and comment on customer’s specifications and requirements and determine appropriate solutions for proposal. Identify potential risks in the bids/estimates/quotations.

• Help with reviewing certain legal aspects – Terms and Conditions of Sales in collaboration with Legal team. Participate on risk reviews and internal negotiation as tender responsible.

• Communication with internal and external factories for technical and commercial clarifications. Present proposed solution to Sales Team (giving final approval – SOX compliance).

• Support negotiation/clarification during bidding process. Develop and maintain positive relationships with existing and new customers.

• Ensures cross-collaboration within the Sales/WCFE team, and actively promotes collaboration with HUB BU.

• Handling priority deliveries to support customer to meet their target and Order Entry & booking with SAP S4HANA / REIWA system.

• Activities include assisting the sales team with order processing, order acknowledgement, review of orders, order entry, etc. Creation of Purchase requisitions (PR) and Purchase Order (PO).

• Use of judgment and initiative is necessary to identify priorities, solve problems, meet schedule, adapt to change and choose the most efficient ways to do the work.

• Track proposal status and follow-up with customers. Act as single point contact for clarifications and support with possibility to open factory case(s).

• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Bachelor’s degree in Electrical Engineering Degree.

• Should have hands-on 3+ yrs experience in Transformer / Substation Sales & Marketing. Knowledge in Transformer / Substation.

• Background of Transformer Service Tendering – Installation & Commissioning is an added advantage. Knowledge in SAP S4HANA system.

• Good written and verbal communication skills with strong organization and time management.

• Ability to handle high load capacity by setting priorities. Proficient in CRM tools like Sales force is an advantage.

• Proven interpersonal abilities with peers, colleagues, superiors, customer, suppliers and service providers.

• Proficiency in both spoken & written English language is required.