Sales Support Specialist

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The Hitachi Energy India Operations Center (INOPC) houses over 3,000 energy transition technologists in three locations from grid automation, transformers, high voltage products, grid integration and service businesses. Spread over 3,00,000 sq feet, with nearly 50,000 sq feet of dedicated lab space, the center brings under one roof diverse engineering capability that has been built over the years, fostering collaboration to advance the world’s energy system to be more sustainable, flexible and secure. INOPC supports Hitachi Energy units across 40+ countries to deliver projects in 80+ countries.

We are technology leaders at the forefront of evolving the world’s future energy system. The rising energy consumption with changing lifestyles and rapid urbanization, is driving the need for affordable, reliable and sustainable energy. Our innovative technologies help to make the energy system more resilient, secure and safe.

Electricity will be the backbone of the carbon-neutral future and together, with customers and partners, we are co-creating solutions that are helping to accelerate the energy transition. Customers count on our technologies to help them to integrate huge volumes of renewable energy into the world’s grids and manage increasing levels of complexity; and our technologies are also instrumental to the electrification of transportation, industry and smart life sectors. The center equally focuses on catering to grow complexity in domestic and international grids and is a key lever for Hitachi Energy’s growth globally.

How you’ll make an impact:

• Prepare Timely and comprehensive offers / Quotations. 
• Determine most technical appropriate and cost-effective solutions.
• Customer satisfaction improvement. 
• Offers & Quotations standardization & Competence development. 
• Collaborate across the Sales support team in offering solutions to country / region specific customers. 
• Close collaboration with the Product Group Territory 
• Marketing & Service local Sales Managers (TMSM) responsible for the global market. 
• Know-how sharing & cross-collaboration.
• Analyze customer needs through general market info and information provided by Service FES/Territory Managers. 
• Preparation of complete technical & commercial quotation considering different strategies.
• Involved in complete Risk review process of Hitachi Energy to make sure we deliver offer considering all the risks and mitigation action plan.
• Assist the local TMSM’s or A/ ASMs during Offers/Quotations for adequate follow-up and proper answers during the offer clarification process. 
• Coordinating with multiple functions (Design, Project management, SCM etc) as part of tendering activity. 
• Lost proposal analysis to obtain better future offering.
• Accountable for technical expertise and accuracy of the deliverables 
• Preparation of complete documentation for order handing over with Project Management & Engineering after award of contract. 
• Order Handing over with Project Management and Engineering.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

• Electrical Engineer with 3 to 7 years of professional sales & Tendering experience in GCB or GIS or EPC or any high or medium voltage products.
• Technical or commercial background on university level or equivalent.
• Multi culture experience is a benefit.
• Excellent communication skills in English
• Proficiency in both spoken & written English language is required.