We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!
The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry.
After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!
Main Purpose
We are looking for a highly capable Salesforce Administrator to ensure that we leverage Salesforce’s capabilities to the fullest, to drive efficiency and productivity across the business. Your primary responsibility will be to evaluate, improve, maintain and promote Salesforce across the currently utilised functions as well as performing standard administrative duties.
To ensure success as a Salesforce administrator, you should possess extensive knowledge of Salesforce system administration and the ability to work in a fast-paced environment. You will be working within a small team dedicated to improving the technical efficiency of Indeed Flex’ processes and should ensure that their Salesforce expertise translates into optimised sales and operational efficiencies.
This is an in-office role, five days per week, with the option to work from home on Thursdays.
Responsibilities & Duties
- Serve as primary system administrator for the Salesforce.com environment with 500+ users across different functions
- Using deep technical knowledge to enable new Salesforce capabilities, integrate with third parties and focus on innovation
- The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance and improvement of our CRM platform
- Handle all basic administrative functions, including User Management, Data Management, Security, Automating Processes and Analyzing Data
- Complete regular internal system audits and stay current on the platform’s new tools, capabilities, and updates
- Work independently with members of the user community to define and document development requirements
- Coordinate the evaluation, scope and project management of new development requests.
- Assist in training of new users, and grow the Salesforce skill set across the organisation
- Liaise with other software platform teams to ensure stable integrations
- Identify & highlight improvements, be responsible for maintaining the long term integrity of the platform
- Significant experience of Salesforce administration
- Current Salesforce Administration Certification (CRT101)
- Current Salesforce Advanced Administrator Certification (CRT211)
- Experience in configuration and maintenance of Experience Cloud, Sales Cloud and Service Cloud
- Highly proficient with Google Workspace software suite and integrations with Salesforce
- Highly proficient with utilising several tools to enable real-time collaboration with a globally distributed workforce such as Miro, Monday, Salesforce, Google Meet, Zoom, Slack etc
- Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, flow automation, custom views and other content of intermediate complexity
- Excellent project management skills and a positive attitude
- Creative and analytical thinker with strong problem-solving skills
- Passion for Salesforce with a learner mindset
- Ability to work with senior stakeholders
- Excellent communication skills
- Strong organisational skills, attention to detail and time management
- £50,000 - £60,000 salary per annum
- Performance Bonus
- 25 days holiday
- Free lunch in office
- Cycle to work scheme
- Pension
- Private Medical Healthcare
- Dental Plan
- Discounted gym membership
- Day off on your birthday
- Regular team building events
- Perkbox - discounts and goodies on some of your favourite brands
You’ll fit right in at Indeed Flex if:
- You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction
- You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul
- Data is your heart and soul - you know you need it to drive you in the right direction
- You’re proactive and always willing to learn
- You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it
Indeed Flex is an Equal Opportunities Employer. We welcome applications from all qualified candidates, valuing diversity and committed to fair treatment for everyone, in accordance with the Equality Act 2010.
