.jpg)
Company Description
Dynatrace exists to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world's largest organizations trust Dynatrace® to accelerate digital transformation.
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU-your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.
Job Description
Want to be part of a revolution? Already the leader in application monitoring solutions, Dynatrace is redefining the rules of performance with, Dynatrace One, its new 3rd generation platform. We are looking for a Senior Salesforce Developer to join our Business Systems organization (Corporate IT) in support of our growing business and evolve the Salesforce platform to meet the needs of the Business.
Do you have what it takes? Come join our dynamic and growing IT center of excellence!
Under the guidance of the Sr. Manager of Business Systems, you will play a key role in the configuration and design of Salesforce Revenue Cloud and its offerings. You will implement and maintain solutions that balance the business needs with the technical requirements ensuring end-user satisfaction and ease of integration with other enterprise systems.
As a Salesforce Developer, you will be part of an Agile Scrum supporting various initiatives including the development, and maintenance of our CPQ and Billing implementation and driving a scalable Quote-to-Cash business process.
This is a cross-functional role where you will partner closely with GTM teams and end-users to improve processes and develop new functionality. This position is ideal for an individual who wants to be part of transformation and can contribute in a fast-paced environment.
Responsibilities:
• Develop Salesforce using Object Oriented Design methodologies, Flow, Apex, Visualforce, SOQL, SOSL, Application Programming Interfaces (APIs) and related components.
• Assist in redefining and scaling Dynatrace's quote-to-cash system processes which includes simplification of existing workflows, Process Builders, Flows, etc.
• Design, code, test, troubleshoot, debug and document solutions throughout the development process and across the Salesforce platform including CPQ, Billing, RLM, Force.com, Einstein, various managed packages.
• Provide Salesforce expertise related to data, integration, security, and analytics.
• Using technical knowledge of Dynatrace's other business systems (NetSuite, Boomi, Jira), evaluate development options and provide recommendations to solve for business needs, identifying pros and cons, and providing work effort estimates.
• Write comprehensive documentation on business requirements, process flows, technical objects and release step details (change controls, data migrations, and step-by-step order of operations) as well as configuration and solution design.
• Using software development lifecycle (SLDC) principles and Agile methodology, be the Salesforce DEVsubject matter expert participating in sprint planning, story estimation, solution and technical documentation as well as release planning and execution.
• Ensure all solutions pass Unit testing and comply with industry best practices and Salesforce standards for security, data privacy and governance.
• Participate in code reviews and provide technical feedback as required.
• Responsible for knowledge transfer to L1/L2 Support team.
Qualifications
• 5- 7 years hands on experience with Salesforce Development with a focus on Apex programming
• 3- 5 years experience working in Agile Scrum, including story point estimation, show & tells
• DevSecOps mindset and experience
• Experience with Salesforce CPQ Quote Calculator Plugins (QCP) & Automation (Price Rules, Product Rules)
• Proficiency in various CPQ functionalities like subscription-based licensing, usage billing, amendments, co-terming and renewals is preferred.
• Proven experience with Software-as-a-Services (SaaS) integrations and configuration, including security, using Flow, Apex, Visual Force (VF), Salesforce Object Search Language (SOSL), Salesforce Object Query Language (SOQL), Application
Programming Interfaces(APIs), web services, third-party tools and extract, transfer, load (ETL) processes required. Experience utilizing middleware (Dell Boomi) preferred.
• Hands on experience with IT Tooling; JIRA, Copado, BitBucket
• Ability to adjust to changing priorities in a fast-paced environment with minimal supervision desired.
• Bachelors or Masters' degree in Computer Science, Software Engineering or equivalent
• Salesforce Developer, Specialist or Consultant certifications preferred, but not required
Additional Information
- We are a market share leader & a 14 x magic quadrant leader.
- We invest more in R&D than some of our competitors' total revenue, assuring market-leading customer value and quick adoption.
- Enjoy our culture of excellence with competitive compensation packages that recognize and reward greatness.
- Working with the largest of the Cloud players like AWS, Azure, Pivotal and Google Cloud allows our customers to have the best of 3rd Generation Monitoring in the world. Not to mention we're fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology
- We offer a competitive compensation package, benefits, company pension scheme and holidays.
